Anonymous
map-marker Jacksonville, Florida

Did not get assistance.

Called to file claim and waited on phone 15 minutes with no one getting on line to assist me. I hung up.

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Kizzy M Uen

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oakland, California

FRAUD ALERT

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Delta Auto Protect - FRAUD ALERT
Delta Auto Protect - FRAUD ALERT - Image 2
Updated by user Aug 03, 2022

They never fixed my car had me wait a month just to say they don't know how didn't put parts back together like promised.

Updated by user Aug 03, 2022

I lost 2 weeks pay

Original review Aug 03, 2022

PLEASE DON'T DO BUSINESS WITH THESE SCAMMERS. not go to this shop they are a shade tree company.

I was told I had to wait to get my car fixed for 2 weeks when I towed the car there it's sat for another 2 weeks and they did nothing but unhook my hood mind you my car was there for engine replacement it's a Volkswagen the engine had to be dropped so no need to unhook the hood. All of this so they can tell me they aren't equipped or trained to do the job. A month wasted, then I was told they would put everything back that they undid so 4 more days. When I got my car back the hood was the only thing they put back.

But didn't put the engine parts back. DO NOT DO BUSINESS WITH THESE SCAMMERS I'M TAKING THEM TO COURT.

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Loss:
$3000
Cons:
  • Scam artist

Preferred solution: Let the company propose a solution

User's recommendation: Do not waste your time or money

Anonymous
map-marker Fort Lauderdale, Florida

Completely a scam—big one

This company is non-existent. PLEASE PLEASE do not associate with them or I promise you will be sorry.n when it came time to getting a claim resolved, they would not answer the phone when the dealer called.

FINLLY I had to pay a very large amount icy was covered in my policy. What else could I doI had to get to work. JUST LOOK AT ALL THEIR REVIEWS< THERE IS EVEN A CLASS ACTION SUIT AGAINST THE>.

Try any other company besides them. PLEASE PLEASE PLEASE DO NOT DEAL WITH THIS TOTALLY SCAM COMPANY

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Loss:
$10
Cons:
  • Scam artist

Preferred solution: Full refund

User's recommendation: Run s fast as you can from this bogus, useless, dishonest piece of ——so-called service company.

Anonymous

Contact

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My Automotive repair shop and myself have been trying to reach you we both have been on the phone several times only to be put on hold for over an hour and them either disconnected or ask to leave a call back number and there is no call back. Also I have been to your WEB to enter a clam it ask for my email and ESP # after clicking enter at just keeps go back to have me reenter again and again. Are you a scam or just unethical?

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User's recommendation: Don’t use this company as very unreliable

Wfwright2

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Non-response to service claim request.

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Updated by user Sep 23, 2021

I have turned the case over to the PA Attorney Generals office to add to their existing suit against Delta Protect.

Original review Aug 24, 2021

My vehicle, under your Diamond Premier service contract ESP# 8173****, has a failed water pump, main, and vibration damper, both are covered items.

I have filed claims 281516 and 281518 to cover the required repairs. The requested service records have been forwarded as requested and acknowledged by the customer portal.

No further communications have been received from Delta Protection even with numerous notes being sent through and acknowledged by the customer portal.

Because of this lack of service, I wish to receive a total refund on my contract.

The contact number furnished on the contract does not provide a link into the company, only to sales solicitation from unrelated schemes.

View full review
Loss:
$2735
Cons:
  • Do not process claims

Preferred solution: Full refund

User's recommendation: Avoid Delta Protective Services

Willie W Cux

No response from company

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My first claim attempt, filed online using the company's customer access website. An automated response requested a copy of service records, which were provided.

Attempted to call the company, but the number furnished/published just connects to sales agents for other services without a means of reaching Delta.

During investigation by my repair facility, an additional failed covered component was found. An additional claim was initiated as before. Delta has not contacted either myself or my service center.

has bee inirough. Again T

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Loss:
$2000
Pros:
  • Extremely comprehensive
  • Looks like good coverage

Preferred solution: Deliver product or service ordered

User's recommendation: Do not make the mistake of buying this service.

Kathy G Aki

I would like to know if my warranty has expired and replaxe it.could i re

That have yet to return my call. I need them to honor my warranty.

My car ship has been calling too.

No response. If I have to pay out of my pocket I want my money back.

View full review
Loss:
$1500
Pros:
  • Looks like good coverage
Cons:
  • Do not process claims

Preferred solution: Full refund

User's recommendation: They do not honor there warranty.

Anonymous
map-marker Victorville, California

Scam- will not honor contract

Don't Buy-- I'm telling you from Don't Buy -- Run away from this company Don't buy experience Don't Buy--2100.00 gone

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Del n

Warranty protection

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Delta Auto Protect is scam. I have purchased an extended warranty and refused to pay any claims. They stopped responding and said that i have no contract with them and have to sign a new one.

View full review
Loss:
$1700
Cons:
  • Scam
Reason of review:
Warranty issue

Preferred solution: Deliver product or service ordered

Anonymous

Bad Experience

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I bought an extended warranty fron Delta Auto protect and it was a total scammed, they toke my money and when my car got broken nothing was fixed,they put the excuse that it was a preexisting problem, long history short, i didn't even get my whole money back after the cancellation, that is how they make money,from people that work hard every day fir a paycheck

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Reason of review:
Bad quality

Insurance Expert Talks

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Mar 7, 2021

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Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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