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January 20, 2015​​​​​​​ Dear Mr. Michael Dell, ​​​ I purchased a workstation M4800 laptop early in January & found that it didn't have a second internal drive bay that I needed. I was very specific when I ordered my M4800 & I was assured that...
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Anonymous

Namlea Eddkent you NAILED it.....fortunately my experience didn't cost me as much as yours but money amounts are relative. Had a "virus" problem on my XPS (five year old) week of Th...

I have a Dell Inspiron 3520 laptop (serial # 35MYCV1) that started making a beeping noise and flashing white lines on the screen whenever I turned it on so I called the Dell Repair Center and worked with a technician over the phone that was able to determine that...
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ljames3

ljames3 :( THe Dell Escalation Team gave me a "take it or lose it" ultimatum. Pay for the repairs or the price goes up! I figure if they treat me this bad now why would I want anot...

I ordered a CD to restore my computer which wasn't restarting. It cost me a little over sixty dollars. They sold it to me over the phone and sent me all the order information via email, along with a receipt for the order by mail. However they never delivered the CD,...
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Anonymous

me too Same thing happened to me. I will never buy another product from them again.

I ordered a laptop, printer and software on Nov 25,2011. After a week I called for status on products. I was told that the order was delivered. After review, DELL crossed my order up with another person, charged my Dell perfeffed account for the items but shipped the...
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I have been battling this dam computers keyboard for over a year. First I thought it was me but the thing is a piece of *** . N ow the battery is done. I will NEVER by Dell again Michael can shove his NBA team and get me a new computer. They have NO business...
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i bought a new dell on 9 24 11 at best buy, i got it home and all it did was shut down telling me it was shut down improperly. yet i never touched anything. went to a black screen and then a blue screen. and just kept doing this over and over again. how could dell even...
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Anonymous

Beware of best buy and their t I do not think it is Dell.It is best buy and their customer service. I had a bad experience with best buy and their so called 2 year extended warranty. Beware I bought a pc an...

It all began on September 1, 2006. I decided to order some computers from Dell because I had just began a home health care business, and the computers were needed to tend to the paperwork associated with the business. I had recently viewed a commercial promoting a 90...
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Anonymous

Steve What ever happed to commmon sense, what ever model yer buying research it first, thats why they made Google!! Just type the model in that yer interested and at the end of the ...

Anonymous

Just me That is the problem with dell using oversees people to sell their products. They do not speak our language well and they make a lot of mistakes. I hate even calling tech sup...

Dell computers has no technical support staff; they are all sales people, which you cannot understand when trying to talk to them. They do not speak English very well at all. Dell sold me a Dell computer along with a Dell printer that are not compatable to each...
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Anonymous

Chris ha ha how can the printer not be compatable? Maybe it\'s just a driver issue. I am not sure who you talked to about the problem. But they should have walked you thru installig...

Back in January 2008 I purchased a laptop from my neighborhood walmart a Dell 1501 everything was fine until march 2008 when the power supply went bad. I called Dell up and got someone from India who told me I had to register the laptop to me so i went through the...
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Anonymous

Richard Thompson an i quote from Paul \"dont just let the tech push you aside i know that they are big and busy but a supervisor will get you results\" I have tried this several times even ask...

Anonymous

DELL HAVE THE WORSE CUSTOMER S I have been a loyal dell customer for years. I actually always had great experience until recently when I had a problem and had to get in contact with their support. services...

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