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If Dell advertises a sale on a laptop for the start of the school year, I kind of expect that when I order it online, I will get the product at the time the confirmation email said I will. Well, not only did I not get it at the specified date, I didn't get it at all....
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Anonymous

Anonymous I am going through an exact same problem with you, I am as confused as you are. helpless kinda of. I actually ordered an Inspiron 11 3000 series for smart shipping within 4-5 ...

I guess posting here is cheaper than therapy. My story is that my computer stopped charging for the 2nd time since I bought it in Oct 2015. The first time after going through a very long process, I was sent a new charger / power cord. About 6 months later the...
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Seems like Dells customer service has really gone down the tube. We have ordered 3 computers from them in the last two years and they were great. Just ordered an All in one desktop touch screen on March 20th 2013 and received notification it would be delivered on Nov....
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From the beginning, I didn't have a good time with my xps13's touchpad, but back then I thought I needed to get more familiar with it. But after several days I knew there's something wrong, because the cursor kept disappearing from the activated window when typing or...
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Have been buying Dell desktops since the early 90's. My last purchase was a Dell Vostro that I purchased in January 2011 with no extended warranty. Shortly after purchasing the desktop I get a phone message from Dell by someone who had a very heavy accent and who was...
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Dell Canada outsource their call center to another country. Their quality of customer service is horrific and deplorable and I can't believe that they have no one here to contact with regards to this matter. No matter who I want to talk to, I get nowhere...even...
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I ordered a laptop and a carrying case from Dell. I received a laptop but no carrying case. Now I walk around carrying laptop in my hand without a carrying case. Complained few times ... but nothing yet. Also, when I try calling Dell during weeknights/weekends to...
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So I googled "Free Error Scan",and got this. I couldnt even download it because the page after the e-mail address and serial number,I clicked on 'REGISTER NOW" I got only enough space to put my e-mail address and thats it. I needed my name, but there...
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Anonymous

R B This is the only rep in DELL worth a ***! No wonder dell stock down! With your Bangladesh and Manila outsourced *** C/S agents, and the cabol of *** you have working in C/S~ I...

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