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Since I've had this multi-thousand dollar computer, there has been a design flaw regarding putting USB 2.0 Cards in the PCI-Express slot. It disables my keyboard until I go into Windows, I have to unplug all my devices from the card before rebooting or Post does not...
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Anonymous

Anonymous Was asked if my issue was resolved. Nope! I did manage to change a power-setting so that my computer reboots without unhooking all the devices from the USB card. But, my ke...

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I used to love Dell. As an IT professional and social media expert, I would recommend Dell to family, friends, and followers. I can no longer do so in good conscience due to their terrible customer service. I recommended Dell to my mother in law how babied the laptop...
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Dell fixed my internet problems - by making it so the computer doesn't load Windows any more and their techies don't know what to do. Long story: On the XPS 15 that I bought 41 days ago--the one that arrived with the dead battery that would not charge, the response to...
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Anonymous

Anonymous That's what happens when a company thinks it's smart to save money by outsourcing tech support to towel heads and sand *** in India. They're too busy *** camels and pouring cu...

So i purchased a allienware r3 from electronic department 1yr and 109 days ago came home today and the computer would not load windows i call dell and they told me they could not help unless i paid $120 because the computer was out of warranty i ask the tech if he...
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Anonymous

Randy My elder brother studies in the US and his laptop had a virus, he called Dell tech support. They wanted $129 to remove virus. Too much! He then did a Google search and found a...

I purchased a printer and it began jamming three months later, Dell sent a new one and I returned to old one. Well now the new one is jamming and they will not do anything to help. The model of the printer is a V515W. Now they refuse to accept a return of the...
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I called Dell Support...I already had paid for support and was calling in for some help. The agent on the phone transferred to iyogi. That help was a disaster. I called back and spoke to another person at Dell Support. They claimed they would never transfer me to...
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peref4

peref4 The Dell service technician in India suggested that I contact Iyogi. Iyogi is not a part of dell and also has a website that looks like Webroot but is not. I called Webroot an...

Anonymous

Don FYI, Dell still handles its own technical support. iYogi is not affiliated with Dell in any way, and if you call a genuine Dell tech support number (found on the Dell websit...

Here is I posted in chat support (Prepared beforehand): This is going to be a bit long and please do not respond until I indicate I am finished. I have to paste this in pieces. In addition, please take your time reading this; I would greatly appreciate getting this...
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HypnoMorph

HypnoMorph Despite being promised a manager or supervisor would call with 34 to 48 hours, no one has called. I guess I will have to contact them again. On another note, the tech Dell...

I'm dealing with fruad, a scam, robbery of my money that Dell will not refund back to me after I called in to get my computer fix because my XPS 1530 was not booting and all troubling shooting I've done to get it back up and running wasn't working so I decide to give...
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Anonymous

A Senior Citizen and Consumer I am a DFS customer with a long record of purchases from Dell. My recent purchase in Dec.2010 for a 17\" laptop was a belated birthday and a Christmas gift for a grandchild....

Anonymous

brucerj43 Britbrit12, you are not alone. # years ago I purchased a Dell Demension tower for my son in law. Decided not to keep and returned it to Dell. The amount of the purchase was...

Buyer beware of Dell’s unscrupulous sales on the “gray market” of computers with no serial numbers!! I bought a Dell NL-25 laptop (for $1799) from a reputable store-- the then-Price Club-- in 1992, in good faith, believing it to be backed by Dell. ...
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