Manufacturer: Dell Category: Desktop Computers Clear all filters (16 of 16 reviews match)
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My XPS 8900 Dell Desktop has a set of mysterious problems that Dell can't do anything about. It often won't "wake up" after sleeping and needs to be powered down to restart; the monitor sometimes freaks out, flashing on and off till the computer is powered down; the...
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h.kitchener

h.kitchener I assume you have Windows 10. If you upgraded from Win 7, then you made a mistake, mate. You can go back to Win 7, you know. If Win 10 came with your machine, you need to do s...

3.5
I liked
  • Politeness of technicians
I didn't like
  • Repeated ineffective attempts to correct my problem
#1011732
Reply to reviews
was sent the wrong computer and the spec where wrong called to complain and got the run around.was told to email them the spec to the computer that I had but twice was giving undeliverable email addresses. called several more time and was told that they could replace...
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I purchased a computer from Adan on Offerup on 12-20-2016 in Greensboro, NC.The next day it quit working. He showed me that it came on; however, I couldn't fully test it until I got home. I asked him why he was selling it. He said, "I just don't need it." I later found...
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Anonymous

Anonymous Integrity doesn't exist anymore. Everybody's a thief.

1.7
#977300
Reply to reviews
I was told I had to repackage the whole computer system and return it to Sam's Club where I bought it which is 75 miles from where I live. I Wish I had read the reports about what sorry service they give now before I bought this new system. Never again will I buy Dell...
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1.1
I didn't like
  • Service and product
  • Incompetent customer service
#865407
Reply to reviews
Bought 2 Alienware Laptops and 2 "Alienware Graphics Amplifier + PNY XLR8 GeForce(r) GTX 970 with 4GB GDDR5 Alienware Echo-Series Docking Station" Bundles for my kids for gaming use. The GTX970 Graphic card wasn't in either one. The point was to have a laptop and...
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nailstj

nailstj I also ordered the Graphics Amplifier with the GTX 970 bundle and only got the Graphics Amplifier. They told me it didn't come with a graphics card, even though what I ordered...

Anonymous

Anonymous i too ordered the AGA with the gtx 970 bundle.. showed up today and no video card, talked to many people in india, showed the chat log from the rep who confirmed it came with ...

1.2
I didn't like
  • Bundle not as advertised no replacement offered
  • Service and product
  • Alienware amplifier bundle not as advertised one
#821233
Reply to reviews
I bought an Alien ware X51 desktop from Dell online. Paid extra for expedited delivery. Got the tracking number and watched it sit in Mexico for 10 days. Called Dell and they said Fex Ex lost it. So much for expedited delivery. They sent me another one. Plugged...
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Anonymous

Anonymous Update: I have called Dell each week for the past month to inquire about my refund. Each time I get the same response 3-5 days. I still don't have my refund and I haven't b...

I purchased an Alienware for gaming and received a $250 gift card.My mother (in her 80's) needed a new desktop and for the gift card and $50, I purchased one for her. After quite a time spent trying to set it up, I could not get it to work. Spent over 20 hours with...
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junkmaneast

junkmaneast I had the same experience. The problem is most people forget to check the reviews before they buy. If they do buy one after reading any of these reviews and have problems, the...

1.0
I didn't like
  • I have nothing good to say about dell
#804325
Reply to reviews
The XPS 8900 Dell Desktop computer I purchased for my son was full of problems when we first got it on Jan. 26th, 2016. Files couldn't be opened or named. Many Programs wouldn't operate at all. The computer would not accept the mouse pointer commands on just about...
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JOEDONOVAN12

JOEDONOVAN12 i was promised a 100% refund by dell after 2 days i called to return it everything about dell sucks they refunded my credit card at 85% because i told my credit card immedi...

11/2015: Black Friday Sale - talked to sales rep. Informed rep. that computer would not be used for about 2 months. Completing office renovation. Received Computer Inspiron 24 3000 Series 01/2016: Office finished..set up computer..no picture on video (including...
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1.0
I liked
  • 10 year old dell computer
I didn't like
  • Anything about the company that dell has become
#795143
Reply to reviews
I purchased an xps 8700 from Dell two years ago. The Dell website said the RAM was upgradeable to 32GB. Now I find out that the mother board can handle 32gb but the windows 7 home premium OS can only use 16GB. So to get the 32GB to be effective I would need to...
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