Manufacturer: Dell Category: Desktop Computers Clear all filters (6 of 6 reviews match)
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was sent the wrong computer and the spec where wrong called to complain and got the run around.was told to email them the spec to the computer that I had but twice was giving undeliverable email addresses. called several more time and was told that they could replace it with what was ordered but I would have to return the one that I had before they would send the correct one out, when I returned the one that I had they then said that because I...
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I purchased a computer from Adan on Offerup on 12-20-2016 in Greensboro, NC.The next day it quit working. He showed me that it came on; however, I couldn't fully test it until I got home. I asked him why he was selling it. He said, "I just don't need it." I later found out he's in business. The following day, it suddenly froze and said media fail. It said to hit any key to reboot because no boot device found. It still would not work. If he...
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Anonymous

Anonymous Integrity doesn't exist anymore. Everybody's a thief.

1.7
#977300
I was told I had to purchase new speakers for the system, that the speakers were not under warranty. The speakers were defective when they packaged their product. All I wanted is for them to replace defective speakers with a new system I had just set up. I was told I had to repackage the whole computer system and return it to Sam's Club where I bought it which is 75 miles from where I live. I Wish I had read the reports about what sorry service they give now before I bought this new system. Never again will I buy Dell...
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1.1
I didn't like
  • Service and product
  • Incompetent customer service
#865407
I purchased an Alienware for gaming and received a $250 gift card. My mother (in her 80's) needed a new desktop and for the gift card and $50, I purchased one for her. After quite a time spent trying to set it up, I could not get it to work. Spent over 20 hours with Dell support and no resolution. I do not live with my mother but tried several times on visits to her house to get the machine to work. After quite some time we took the machine...
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junkmaneast

junkmaneast I had the same experience. The problem is most people forget to check the reviews before they buy. If they do buy one after reading any of these reviews and have problems, the...

1.0
I didn't like
  • I have nothing good to say about dell
#804325
I could not get on emails over phone they could not help me so before I left I cleaned it shut it off dropped off at north haven not my first rodoe in dropping off a computer on a Friday week ago I go to pick up my computer it has a light bulb it looks like in the middle of the screen so now I left it there refuse to take back like that u called me a liar to my face u even spilled something on front of screen go back to your store cameras when I...
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Anonymous

Lemi Atterbush Punctuation is your friend.

I purchased Dell Desktop in May 2015. It stopped working December. I contacted the store and spoke with the departure manager. He referred me to Dell. I contacted Dell and they told me the computer warranty was no longer valid because it was originally sold i 2008 and referred me back to Walmart. If I known the piece of junk was that old, I would not have wasted my time and money. I went to Best Buy and bought a real computer.
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3.3
#762093