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A Dell technician took control of my computer to program in a driver for a docking station and left it totally broke down. This computer was in perfect operating condition with no problems. Then the Dell technician said take it some where a pay to get it fixed. I told Dell they need to fix it, replace it, or pay me for it because they broke it and they said no. There are laws in this country about breaking some ones property and then running...
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1.0
I liked
  • Very bad
#974172
When you purchase something with Dell they are all over you to help. If you have a problem with an order forget about it. The only customer service that I could get to was in India . I tried chat , email, and calling. They are really nice but have no visibility or authority to help. I bought a large screen tv and within a few minutes I realized it was the wrong model. I tried to get customer service to help but could only get India . After a...
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2.5
I didn't like
  • Customer service
#973796
I have a few things to mention here... I have been SCREWED by Dell 4 times now... After the third time i told my self in 2013, i would never order any thing again (DUE TO THE ORDER PROCESSES & TECH SUPPORT). Well this TV was a good deal and was to good to pass up... After my order was not here by delivery date, I called today 12-14-2016 for the first time. The gentleman i talked to assured me that the next guy would get me about the same or a...
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1.0
I didn't like
  • Customer service
#973772

Microsoft Xbox One Review

#775790
I thought I order x box one and agame halo5 and two figure ring. Thats not what I order and I send it back January 6 2016 . I'm still waiting for my money be back on my card . not here yet money. Need it bad now .
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Microsoft Xbox One Review

#775738
Yes I order a box one got one game two toys . need it back and been waiting for my re fund get my money back need back . they are not takingthere time on this. Help me pplease need my money back.
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Dell Inspirion Laptop Review

#722636
2.3
Inspiron purchased in June. Motherboard died and was replaced in mid-late-September. Then it kept freezing and crashing. Dell replaced the hard drive. The problem persisted. Now they want to replace the motherboard again. Surely all that costs more than a replacement? Ridiculous. Glad it's my work computer and I'll nevet buy a Dell for myself
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computer Review

#648568
1.0
I leased a computer from dell. It was the best space heater during the winter because the fans are worthless. But even more worthless are the entire workstations
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Unfortunately my issue is still not resolved yet. I got more lie from DELL (stands for Deliver Enourmos Lies for Less ). Dell's customer service promised send me $200 eGift cards when I purchased. On Nov 29, 2016 Dell's representative from India under American nick name Susan Thomas confirmed that $200 cards were sent to me. However, I never got them. It's another lie from DELL. Here is a copy of her original email that proves my point: Dell...
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1.0
I didn't like
  • Business ethics and cust service
  • It was a cultural shock and a lot of stress
#971570

I have about 10 dells computer over the years and they seem to be harder to deal with, flat out lies stated one price said they would send spec. never did call back and stated another amount said I should have purchased it then, ask for supervisor, he would not talk to me ask for his name same person came on with a different name. WHY DO THEY HAVE LIE. and not live up to their word. Never will buy anything from dell again a ask that you think...
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1.7
I liked
  • Pissed
I didn't like
  • Lied
#968355
I would never order anything from Dell. I ordered 49 Inch 4K Ultra HD Smart TV - 49UH6030 UHD color silver on Black Friday but the tv I recieved was LG 49UH60 color blavk. When I ask for exchange to the tv I was ordering they said it was out of stock and also I would not get the price on black Friday. So I told them I'm willing to keep the wrong tv but with a discount, they refused to give me discount. This company just take your order and ship...
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1.6
#968117

Hmm.. I think I must write this review. I make a lot of bad comments about services on websites. But, this is really different one! I am just too impressed with the DELL support! Seriously this is the best service I ever receive. I have bought a new DELL Laptop last few months. And well, I got the motherboard blown and will not boot up at all - I think I put in a problematic part to the USB port and caused the motherboards to short. I called...
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4.8
I liked
  • Warranty
  • Tech support
  • Product
#964545

I purchased a Dell Inspiron 23.8" All-In-One with Windows 10 Installed in June 2016 from HSN. In July 2016 with not even a month of use I started receiving check disk errors. The computer kept locking up. Was slow and unresponsive. I called Dell because the computer supposedly came with a lifetime support. Of course I was put in contact with a middle eastern person so there was a language barrier. He was so rude due to the fact that the...
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1.6
I didn't like
  • Worst system ever
#957124
I was planning to order 49" LG TV from DELL for my son who is in US military. On Nov 8, 2016 around 10:40 am I contacted DELL.com to put an order. A person on the other side from call center in India collected information and assured me that everything is done. But because I didn't get any confirmation during 3 hours I called them back. Another person told me that the first person made a mistake and didn't save my order. So I provided my...
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1.0
I liked
  • Dell stands for deliver enough lies for less
I didn't like
  • It was a cultural shock and a lot of stress
#952272
Bought a Dell 5559 laptop, which proved to have a defective keyboard laptop. The backlight cannot be turned off. Was on the phone with "customer service" in India for nearly 2 hours. Finally gave up because the guy put me on hold for half an hour and never came back. Took the device back to Costco, where I bought it. Salesman told me the keyboard was defective and I had to contact "concierge service." Did so, they put me through another 45...
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1.0
I didn't like
  • Company obviously dodging warranty service
#949853