filters
state:
Show
city:
Show
category:
Show
product:
Show
Dell - Broken promises in the sales process
Dell - Broken promises in the sales process
Whilst looking at Dell XPS 13 2-in-1 notebooks online, the presales chat pops up and the operator, Vennela tells the machine is in stock. I ask about the active stylus pen and Vennela places me on hold before coming back and confirming it does include a pen. Only when...
Read more
LadyScot

LadyScot Dell builds computers to customer specification. That is why it you have two choices on the pages: ADD TO CART or CUSTOMIZE AND BUY.Now, you will also note that they also say ...

Dell - Alienware Graphics Amplifier GTX 970 Bundle didn't include the GTX 970
I was waiting for a sale to purchase an Alienware Graphics Amplifier and when I saw it was bundled with a GeForce GTX 970 I decided to pull the trigger. Great deal! Except the bundle was no bundle at all, only the Amplifier was shipped. I was told by support that it...
Read more
2.3
I didn't like
  • Did not get what advertised
#862171
Reply to reviews
Dell Provides Horrible Customer Service To Me!
My work computer has been in disrepair for thirty days! They have been to my home 4 times and they have replaced virtually every part, and have yet to fix! The last time they left, we thought they fixed, but the next day, the "Space Bar" did not work, which created 200...
Read more
1.0
I didn't like
  • Escalation team non-existant
#734326
Reply to reviews
Dell Lost Another Customer Today.
I tried to buy this holiday sale deal, but it would not put the correct price in my shopping cart. I contacted dell, they said it had expired, but the sale had only started within the minute I added it to the cart. I had them on the phone within 17 minutes explaining...
Read more
1.0
I didn't like
  • Customer service
#695626
Reply to reviews

100% full

DELL 2nd hand external hard disk
DELL 2nd hand external hard disk
DELL 2nd hand external hard disk
Firstly dell dont care about customer data. I have purchased Dell 1tb external hard disk in 2013 with stops working in November 2014 with out any physical damage. Dell replaced 1tb external hard disk which too has stopped working in June 2015. After lot of fight dell...
Read more
I liked
  • Fooling customers
I didn't like
  • Customer support
  • Dell
  • Dell external hard disk
#646987
Reply to reviews
Dell - Inspiron 3520 - Horrible
I bought a dell laptop, Inspiron 3520, which has a display issue as seen in the picture below. Patiently I have been cooperating with dell technicians for the past 5 long months. In this term I have sent this laptop to dell service center 3 times. More then 3 times I...
Read more
Anonymous

Anonymous I have the same issues with mine. I am pissed off. The only response I received was to roll back the display driver, but when I went to do so, there is no driver to roll bac...

1.0
I didn't like
  • Service
#549856
Reply to reviews
Beware Dell.com. Ship out a VIZIO TV different model when you bought on Cyber Monday 2013 website.
I purchased a Vizio TV, model E390I-A1 LED on Cyber Monday, but when I checked my account, it showed a different model named E390-A1, which is a model without wireless internet. I called customer services to resolve the problem, and was able to talk to Ms. Verma, the...
Read more
#391613
Reply to reviews
Dell - Bait and Switch Advertising
I ordered the system with a spare AC Adapter and Battery which was displayed as a 9 cell battery. I got the system, and the AC adapter, but no spare battery. A week after I bought, the system, the printer went on sale for $200 less and Dell wanted me to send the...
Read more
Dell Computer ~ Fraudulent Business Practices ~ Senior Operations Analyst Acknowledges Poor Quality
Dell Computer ~ Fraudulent Business Practices ~ Senior Operations Analyst Acknowledges Poor Quality
Dell Computer ~ Fraudulent Business Practices ~ Senior Operations Analyst Acknowledges Poor Quality
Dell Computer ~ Fraudulent Business Practices ~ Senior Operations Analyst Acknowledges Poor Quality Control By Ken Garneau Caveat Emptor~let the buyer beware. In a world of technology, large corporations, telecommunications, the sales and service process has broken...
Read more
Anonymous

我也是遭遇戴尔的极差 买了外星人系列,半年拆机三次,还有地方没有修好,投诉无门,他们特别会钻法律空缺,投诉半年之久,半年内换了N多客服接待,...

Contact Dell

Headquarters Address:
Dell Marketing L.P.
One Dell Way
Round Rock, TX 78682
Phone:
(800) 456-3355
More

Companies similar to Dell

Dell Computer - Fraud and Fiction
Dell Computer - Fraud and Fiction
Dell Computer - Fraud and Fiction
Dell Computer ~ Fraud and Fiction After multiple, and I mean multiple attempts to contact someone at the corporate office in Texas I have yet to see signs of life. I questioned a Dell representative on a Facebook post who only gave me his initials and asked if Dell...
Read more
Anonymous

CG I ordered a Dell computer and for what should have been an easy purchase has turned into a nightmare. They have cancelled my order twice now for no reason. The last time was b...

targetworker

targetworker \"Yes 90% of what I hear about DELL is how wrong they treat their buyers. Eventually DELL\'s luster will become dull and lifeless. It\'s like the architect business, they do a...