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Deliverr

Deliverr

deliverr.com
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1.1 out of 5
Based on 3 reviews from registered users.
1.1
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3 rated reviews | Is this your business?
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Deliverr Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Deliverr has a 1.1 star rating from 3 customer reviews, with consumers mostly dissatisfied and a 100% unfavorable distribution.

Key Takeaways for Future Customers

  • Check pricing and service terms closely since reviews flag a high price level and issues with exchanges and refunds.
  • Expect email-only support; Deliverr reviews note no phone contact and slow escalation for urgent issues.

Negative Feedback / Risk Areas

  • Recurring Deliverr customer complaints cite incompetent customer service and delayed or missing deliveries.
  • Refunds and billing processes are reported as problematic and time consuming.

Positive Feedback

Fast chat support is noted as a pro despite other service shortcomings.

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Media from reviews

Deliverr - Tracking package
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Vila Elb
map-marker Chicago, Illinois

Dissatisfied

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1.0

My experience is disappointment. First of all do not speak with anyone yesterday. I did not have a live person to talk to, and my package still has not been delivered.

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Vannessa W Qbz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Tracking package

AI Highlights
  • - No delivery notice or sign of attempted delivery for EZ175408****1107.
  • - UDS tracking directs contacting Deliverr Inc.
  • - Request pickup or redelivery.
Deliverr - Tracking package

Hello,

I'm trying to track my package on tracking number EZ175408****1107 order 25451****. There was no notice left or anything saying they attempted to deliver. The message on the UDS tracking website says to contact Deliverr Inc, so I'm sending this message to see if there is a way I can pick up my package or get a redelivery. Any assistance would be greatly appreciated.

Thanks

Vannessa Waller

312 593-****

Preferred solution: Deliver product or service ordered

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Brenda A Obp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

CONFIRMATION LETTER DELAYED

AI Highlights
  • - Need help obtaining the Deliverr INC HR confirmation letter after recruitment.
  • - Promised in 24 hours; over two days have passed.

Hello,

This is to inform you that I need someone to help me with my confirmation letter from the Deliverr INC Human Resources Department after going through all the necessary stages of the recruitment process to the control panel stage.

I was informed earlier that my confirmation letter will be in ready in 24 hours.it has been more than 2 days now.

I will be glad if you can help me with this.

Kindly find the attached document for your attention.

Kind regards

Brenda Adu

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Anonymous
map-marker Livermore, California

Unable to talk to someone

Packages are delivered to a person who no longer live here for past 6 years. I want to return to sender. I do not know which carrier delivered.

User's recommendation: Need a number to call to return the Aviah’s

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jan r Eva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Refund status

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1.2
AI Highlights
  • - Owed a $5000+ refund for lost products Deliverr was to return.
  • - Boxes were poorly packed; 100+ products lost, and refund transfer to bank is blocked.
Original review updated Mar 18, 2022

I am owed a $5000+ refund for lost products that were to be returned to me from deliverr. More than one of the boxes were poorly packed and broke open, I lost 100+ products, after weeks of inventorying and creating individual invoices for each DSKU, they are refusing to transfer my refund into my bank account and requesting I send my bank info and account info thru email.

NO WAY, my bank info is already connected to my deliverr account - done thru a 3rd party encrypted service. This is yet another way that Deliverr has continued to cost me time and money.

They have made every step in the process of working with them difficult and time consuming and services were simply not honored. Please connect me with a person who can help me get this done.

Loss:
$5000
Pros:
  • Fast chat support
Cons:
  • Support cannot fix anything
  • No ability fro phone contact
  • Will not refund money to my card or bank account

Preferred solution: Full refund

User's recommendation: DO not work with them, there are plenty of other 3pl providers

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Ronald A Nmv

Failure to perform

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1.0
AI Highlights
  • - We will move accounts to another service soon.
  • - Tech support refers issues to others and is not prompt.
  • - There is no personal contact; only email.

The following is a complaint message sent to our account manager at Deliverr. WE did not receive a response.

Tyler,

We will be moving our accounts to another service as soon as possible: Tech support is incompetent, often referring problems to other team members who then fail to respond in a timely manner, if at all.

Tech support response time is never prompt, sometimes taking 48 hours+ to respond that a response is coming. Deliverr has no method for personal contact, email only. This isnt enough in case of an emergency, and there does not appear to be any prioritization of support requests. Apparently customer support closes on the weekends.

All businesses must deal with the problems of the Corona Virus, but Deliverr has demonstrated no ability to adapt or improve its support.

We request you forward this information as far up the company ladder as possible. Deliverr is a company that is in over its head.

SDS Worldwide/DARA, INC.

Cons:
  • Weekday only cutsomer support
  • Expensive
  • No ability fro phone contact

Preferred solution: Let the company propose a solution

User's recommendation: Do not use

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