FRAUD-RIP OFF DENTIST MARICOPA FAMILY DENTISTRY AND ORTHO. AND DELICATE DENTAL

Delicate Dental and Maricopa Family Dentistry & Orthodontics is owned by dentist POPE. 44480 W. Honeycutt, Maricopa, AZ (two different suites). 520-568-**** and 520-568-****. Delicate Dental sent out a flyer saying $19.00 for dental cleaning, exam and xrays. The dentist yanked on one crown, then never even looked at any other teeth. The dentist never looked at the xrays. The dentist never touched any teeth as far as "cleaning" them. The asst. polished one or two teeth, missing, irnoring most. You get what you pay for BUT>>>>I didn't even get $19.00 worth!!!! My teeth are NOT CLEANED!!!!!!!!!!! My teeth are NOT EXAMINED!!!!!!!!!!!! My teeth are NOT POLISHED!!!!!!!!!!! This DENTIST (?) IS A TOTAL FRAUD AND RIP OFF ARTIST AVOID THIS IDIOT LIKE THE PLAGUE!!!!!!!!!! I PAID $19.00 FOR NOTHING, CHA-CHING FLUSH!
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6 comments
#973522

the fine print is where they get you. I have to agree that the ad is misleading, making you think you'll actually get a cleaning and decent exam for $19.

But that tiny little print, "in the absence of periodontal disease" disqualified 75% of people. not that you would actually know if you had periodontal disease until you got there...

The Doctor's vendors can say whatever they like, this is a valid argument and skeevy advertising practices.

#1099254
@PissedConsumer973522

Peridontal disease to include active gingivitis, often do not cause pain. If there are signs of inflammation, bleeding, bone loss (vertical or horizontal on the film), erythemic (red) or edematous (red and swollen) gums; all of which indicate active infection and disease process, then you will not qualify for any regular/general/basic cleaning, and if you do, I would question the person you went to.

The ADA definition of a prophylaxis (regular/general/basic cleaning) is very specific....

Removal of plaque, calculus and stains from the tooth structures in the permanent and transitional dentition.

It is intended to control local irritational factors.

There is no language within the above definition, that indicates what needs to be used to accomplish this. That decision is up to the licensed dental professional.

#831770

I will be perfectly honest, I am biased. My company works for Mr.

Pope. I meet him several months ago when he responded to my ad in craigslist.com for AdWords support and website design. I have been working on his websites and Internet marketing since then. I have been to his offices to take pictures and meet several of the people that work for him.

I need to know what makes a business unique, what sets it apart from it's competition in order to build an AdWords campaign that truly reflects the character of the business.

The management of a company and the principals it embodies become evident in my work with a company. I make it a point to get to know my clients and their business practices.

I can't speak with 100% certainty or say that this review is not a valid complaint. But I can say that Mr. Pope knows a great deal about dentistry and truly cares about the people he helps.

I have never known him to be anything but honest, logical and considerate.

I can't for a moment see him running some kind of nickel and dime racket to accomplish his goals. If he is successful it is because he is passionate about what he does and he does it well. If anything I would question the authors use excessive punctuation and a review that reflects a motivation beyond simple dissatisfaction with a $19 teeth cleaning. To level a derogatory statement like that against anyone animosity is not only unfair, it is suspect.

I would sign it with my name.

Sincerely,

Robert McCulloch p.s.

You are welcome to check my identity by searching for my nickname in Google. It's also the name of my business.

#663311

I have emjoyed great service and care, no problem.

#480704

The ad clearly states that a cleaning will be done in the absence of periodontal disease. If a patient has periodontal disease, a regular cleaning will not be sufficient.

Also, the doctors look at what the patient points out. If this patient said they were having problems with a particular tooth, that is what the doctor will focus on.

In Arizona, assistants are allowed to polish the teeth. Unless this person had a mirror, how would they know for sure what was done?

#1099267
@PissedConsumer480704

The dentist should do a comprehensive exam, not just focusing on what the patient points out. Often hard and/or soft tissue findings, do not present to the patient until more invasive procedures are necessary.

If this is not accomplished, the comprehensive exam, I would suggest reviewing the standard of care and the State of AZ regulations as it pertains to the practice of dentistry. It is the responsibility and duty of the licensed dental professional, to provide the appropriate care, which includes a comprehensive exam whenever a new patient presents to his/her practice, regardless if it is a 19.00 flyer. One cannot complete a proper treatment plan w/o providing a comprehensive exam on new patients. What if they have periodontal conditions and a comprehensive exam was not completed, so it was left undetected, and the patient had any number of complications associated with periodontal conditions (i.e.

stroke, heart attack, etc.) and it was linked to undiagnosed periodontal conditions that was not diagnosed on the initial exam? What type of legal action do you feel would befall the dentist? But then again, that is why there is malpracticve insurance.

Regarding your assistant polishing teeth. The State of AZ does afford the ability for dental assistance to coronally polish teeth.

However, the DA needs to be certified (again check the State of AZ regulations) through an appropriate method. In addition, the certification needs to be on file and posted within the office, most obvious place would be next to the dentist and hygienist licenses/certifications.

And your comment regarding "Unless the person had a mirror". That is a half hearted attempt at deflection. I am certain the majority of patients can tell if there teeth are scaled, probe depths are taken and if their teeth feel "clean".

Let's say that the patient did not have a mirror, what difference does that make in this situation? Are you saying that you do not provide a mirror so that you can deflect? Was one offered during the required comprehensive exam so that the patient can be properly educated on the condition of their oral health?

Let's go with the thought that the patient did not have a mirror, for whatever reason. Does the patient have two eyes?

Do they have vision in both eyes? Do you think that any patient, without a visual impairment, can see when anything is being placed in their mouth?

Wait.....maybe you do not have a registered dental hygienist within your practice, now that would make the experiences above make so much more sense.

19.00 or any flyer offering a low-cost intial examination and cleaining, is only a marketing technique used to generate foot traffic in your door. The practices hope, that 30% of patients entering the practice will "buy" treatment.

From crown and bridge to periodontal servcies (i.e. FMD, SCRP, subirrigation, etc.).

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#247908 Review #247908 is a subjective opinion of poster.
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Summary

Delicate Dental is a full service dentist office located in Maricopa, Arizona. The clinic deals with any kind of dental needs. It serves clients of all ages. From toddler to grandma, it takes care of everyone's smile. Delicate Dental offers a wide range of general, family and cosmetic dentistry services. For clients comfort, oral and nitrous oxide sedation are available. The services offered by the company include: Same-day emergency treatment, Wisdom tooth extractions, Extractions, Porcelain crowns, Veneers, Teeth whitening, Mercury-free dentistry, Root canal therapy and more. The leading specialists of the clinic are Drs. James Myers and Dan Gafni, DDS. In addition to the services Delicate Dental also accepts most insurance and AHCCCS, as well as financing is available. Emergency visits are always welcome.

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