New Reviewer

Pushy Sales Staff, Harassing Phone Calls

From late September-Early October 2014 I was in the market for a new vehicle. Delaney seemed eager to answer questions, but I was eventually turned off by the daily calls from multiple sales members. I removed myself from their e-mail list, and still received calls and e-mails regularly. I sent an e-mail to customer service and was told I was manually removed from the system. Like clockwork I still received e-mails and phone calls. I proceeded to call and was told again verbally that I was removed from their database; I received a phone call and voicemail THE NEXT EVENING: This was on November 4th. I am glad I did not sign a contract with such a disrespectful, inconsiderate company. I would discourage anyone from dealing with this group. I am specifically referencing the Monroeville location.
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ID
#554326 Review #554326 is a subjective opinion of poster.
Location
Carnegie, Pennsylvania
Pros
  • Initial conversation
Cons
  • Pushy sales staff
  • Dishonest staff
Reason of review
Poor customer service
Preferred solution
REMOVE ME FROM ANY FORM OF CONTACT. DO NOT CALL, EMAIL, OR ATTEMPT TO COMMUNICATE WITH MYSELF OR MEMBERS OF MY FAMILY IN ANY WAY.

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