Skip to content
Del Friscos Grille

Del Friscos Grille

www.delfriscosgrille.com
What is your customer experience with Del Friscos Grille?

Del Friscos Grille Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Del Friscos Grille has a 1.5 star rating from 2 reviews; consumers report dissatisfaction, citing website and location problems and a high price level.

Key Takeaways for Future Customers

  • Expect mixed service quality when reading Del Friscos Grille reviews and prepare for potential customer service issues.
  • Verify location status and gift card or bonus card policies before visiting.

Negative Feedback / Risk Areas

  • Repeated reports of poor staff behavior, harassment, and discriminatory treatment.
  • Complaints about food quality, slow service, and difficulties obtaining refunds or resolving billing concerns.

Positive Feedback

Some reviewers praised individual servers for good service despite overall negative experiences.

View full overview ›

Media from reviews

Del Friscos Grille - Bartender harrassing my girlfriend off duty at the bar and no on...
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
del frisco friend manager dinner dinner party frisco grill party customers expense olas
Filter review
Kevin M Jph

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Discrimination

AI Highlights
  • - Planning to contact an attorney.
  • - Left a message for Del Frescos; says they were treated like white trash over my wife's $80 shoes and will go public.
Updated by user May 25, 2025

My wife was judge on her open toe shoes and was asked to leave because they were house shoes. Other customer had tennis shoes on and nothing was said to them.

Her shoes actually cost over $80. I was a little customer to Del Frisco's Steakhouse and my wife and I were treated like white trash.

Original review May 10, 2025

I am going to reach out to my attorney. And I am not that type of person.

Please feel free to call Fort Worth TX Del Frescos if you even care. . I just left a message for them 39 min ago. This place was always special to my wife and me, but I won't stand for us being treated like white trash.

We had business attire and the issue was with my wife's shoes.

BTW they cost $80, but I guess that is not good enough for Del Frisco's. I am going public with this and at 56 years old I can let a lot of stuff go, but having my family being treated like trailer park trash.

Kevin Mercer

Preferred solution: Not sure yet

View full review
Joshua A Mtc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bartender harrassing my girlfriend off duty at the bar and no on facebook

AI Highlights
  • - Off-duty employee harassed my girlfriend and friend; name Anthony Bonanno.
  • - Followed them outside after payment and harassed them; Facebook messages.
Del Friscos Grille - Bartender harrassing my girlfriend off duty at the bar and no on...

My girlfriend and her friend were there for dinner and a snack, and an off-duty employee came up to them and was forcefully trying to talk to and touch them. When they cashed out, he followed them outside and harassed them to the point that they felt threatened.

He's now messaging my girlfriend on Facebook with absolutely disrespectful things. I have screenshots of what he said.

As a bar manager and a past long-time employee of the company, I feel there is no reason you guys should continue to employ someone like this.

His name is Anthony Bonanno.

Preferred solution: The kid needs to be fired for harassment

View full review
Marty F Dus

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Closing of Del Frisco irvine

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jan 21, 2025

It was our go to spot for a nice dinner bit vlosed down únexpectedly.

Original review Jan 20, 2025

I have $100 in bonus cards for Del frisco grill for Irvine location which is now closed. Can they be used at Mortons? There are no other Del frisco grill near us

View full review
Emily C Rhv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

Manager and behavior at the restaurant

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Arrived for a private party; the host waved me away and didnt acknowledge.
  • - Service was slow; drinks took over an hour and the manager avoided us.
Contains 1 confidential file for company representatives

We had a dinner party on Saturday for my best friend. When I arrive there to enter the dinner party, I told them that they were already seating, and then I was coming to join them.

The host waved me away and didnt say a word to me. Afterwards, she still didnt understand that I was there for a private party. I arrived to my friends. They stated that the service already here at the Las Olas restaurant has been terrible the whole night the manager was walking in and out of our room, saying nothing to us, but getting bottles we were waiting for drinks and food for more than an hour.

When I went to go speak to the manager about it he walked away from me almost in condescending, and you dont matter way.

I wouldnt take my enemy to this restaurant it was the worst expense Ive ever experienced at a restaurant. You guys really should shut down your stores if this is how youre going to treat your customers.

Preferred solution: A apology from the manager.

View full review
2 comments
Guest

I’m pretty sure you didn’t matter to them.

Guest
reply icon Replying to comment of Guest-2502050

I know, but they don't serve customer if this is going to be outcome. People work hard to enjoy a night off.

View more comments (1)
Kathleen J Zgo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

How to get refund for my friend

AI Highlights
  • - We celebrate birthdays and tried a new place.
  • - The steak was burnt and the sides had no flavor.
  • - The waitress was very sweet and the service was great.

My friend and I take each other out for our birthdays for about 20 years.This time it was for my birthday. We try to go somewhere new so she wanted to go there.I feel so bad for her having to pay for that food.We got steak that was burnt not how we ordered it .The mac and cheese and the potatoes had no flavor .She was so disappointed, and I just whated you to know .The only good thing about the experience is the waitress was the best and so sweet.The service was great.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article