Emily C Rhv

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| map-marker Fort Lauderdale, Florida

Manager and behavior at the restaurant

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Del Friscos Grille - Manager and behavior at the restaurant

We had a dinner party on Saturday for my best friend. When I arrive there to enter the dinner party, I told them that they were already seating, and then I was coming to join them.

The host waved me away and didnt say a word to me. Afterwards, she still didnt understand that I was there for a private party. I arrived to my friends. They stated that the service already here at the Las Olas restaurant has been terrible the whole night the manager was walking in and out of our room, saying nothing to us, but getting bottles we were waiting for drinks and food for more than an hour.

When I went to go speak to the manager about it he walked away from me almost in condescending, and you dont matter way.

I wouldnt take my enemy to this restaurant it was the worst expense Ive ever experienced at a restaurant. You guys really should shut down your stores if this is how youre going to treat your customers.

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Preferred solution: A apology from the manager.

2 comments
Guest

I’m pretty sure you didn’t matter to them.

Guest
reply icon Replying to comment of Guest-2502050

I know, but they don't serve customer if this is going to be outcome. People work hard to enjoy a night off.

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Kathleen J Zgo

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How to get refund for my friend

My friend and I take each other out for our birthdays for about 20 years.This time it was for my birthday. We try to go somewhere new so she wanted to go there.I feel so bad for her having to pay for that food.We got steak that was burnt not how we ordered it .The mac and cheese and the potatoes had no flavor .She was so disappointed, and I just whated you to know .The only good thing about the experience is the waitress was the best and so sweet.The service was great.
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