New Reviewer

Unauthorized billing to my debit account

They access my phone somehow through my calander which had a alarm going off every 10 mints which said virus, & a skull on every day of every month, so I finally clicked on a date & it brought dfndr security pro up, to which I couldn't get off of my phone & even had to disable my phones calander. So today I get a unauthorized charge for 31.97 on my debit card for pro service a month. Which makes no sense beings that there ultra service which is a step up is only 5.89 a month. But no matter I didn't sign up for either and can't get it off my phone or even put my calander bk on because it continues to have virus, & skull on every date. All and they used Google to make the transaction so until u click on details it just looks like Google auto charged u and not dfndr security pro. I need help, any suggestions...???

User's recommendation: Don't click on anything saying dfndr pro security.

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ID
#3828581 Review #3828581 is a subjective opinion of poster.
Location
Detroit, Michigan
Loss
$32
Preferred solution
Full refund
New Reviewer

The it keeps rebooting with seconds of turing on

Keep rebooting then seconds later it freeze then reboots plus alert on the system. Please help thanks
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ID
#3459602 Review #3459602 is a subjective opinion of poster.
Location
Salem, Alabama
New Reviewer

Fraud

ive given 6,000 to this co thru a person kurtis calden saying he worked for your co in ft lauder dale fl phone numer 561-571-**** now I believe I have been scamed
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ID
#1522278 Review #1522278 is a subjective opinion of poster.
Location
Atlanta, Georgia

Annual service contract scam

A year ago after experiencing computer problems, I contacted DefenderCare who told me they could fix my problems and give me their software and unlimited support for 5 years for $249. I accepted, they deleted my Norton coverage, installed DefenderCare and got my computer back in operation. I received a Certificate granting me the 5 years coverage, but only after I insisted on getting a hard copy of it. I now receive an email asking for $149 to renew the support for another year. During a phone call from them, I was told that I only have a one year support, but 5-years to use their software. I checked my computer for their software and discovered that it has been removed, as if it had an expiration date attached to it so it would self-remove if I never renewed. My 5-year Certificate is now worthless!
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ID
#1252734 Review #1252734 is a subjective opinion of poster.
Product
Defender Pro Antivirus
Reason of review
Warranty issue

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