Unclaimed
Defender Pro Reviews
32
CLAIMED LOSSES
4
TOTAL REVIEWS
New Reviewer
Unauthorized billing to my debit account
They access my phone somehow through my calander which had a alarm going off every 10 mints which said virus, & a skull on every day of every month, so I finally clicked on a date & it brought dfndr security pro up, to which I couldn't get off of my phone & even had to disable my phones calander. So today I get a unauthorized charge for 31.97 on my debit card for pro service a month. Which makes no sense beings that there ultra service which is a step up is only 5.89 a month. But no matter I didn't sign up for either and can't get it off my phone or even put my calander bk on because it continues to have virus, & skull on every date. All and they used Google to make the transaction so until u click on details it just looks like Google auto charged u and not dfndr security pro. I need help, any suggestions...???
User's recommendation: Don't click on anything saying dfndr pro security.
ID
Location
Detroit, Michigan
Loss
$32
Preferred solution
Full refund
New Reviewer
The it keeps rebooting with seconds of turing on
Keep rebooting then seconds later it freeze then reboots plus alert on the system. Please help thanks
ID
Location
Salem, Alabama
New Reviewer
Fraud
ive given 6,000 to this co thru a person kurtis calden saying he worked for your co in ft lauder dale fl phone numer 561-571-**** now I believe I have been scamed
ID
Location
Atlanta, Georgia
Annual service contract scam
A year ago after experiencing computer problems, I contacted DefenderCare who told me they could fix my problems and give me their software and unlimited support for 5 years for $249. I accepted, they deleted my Norton coverage, installed DefenderCare and got my computer back in operation. I received a Certificate granting me the 5 years coverage, but only after I insisted on getting a hard copy of it. I now receive an email asking for $149 to renew the support for another year. During a phone call from them, I was told that I only have a one year support, but 5-years to use their software. I checked my computer for their software and discovered that it has been removed, as if it had an expiration date attached to it so it would self-remove if I never renewed. My 5-year Certificate is now worthless!
ID
Product
Defender Pro Antivirus
Reason of review
Warranty issue
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