DeepL
DeepL Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DeepL has 3.4 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good translator, Translations.
Cons: Awful customer service, No way ot contact anyone regarding subscriptions, Possibly scaming people.Recent recommendations regarding this business are as follows: "don't put your card numbers there".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DeepL has 3.4 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good translator, Translations.
Cons: Awful customer service, No way ot contact anyone regarding subscriptions, Possibly scaming people.Recent recommendations regarding this business are as follows: "don't put your card numbers there".
Review authors value the most Website and Reliability. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lyon, Auvergne Rhône-Alpes
Effective troubleshooting
A glitch in the payment process prevented me from completing subscription payment. The issue was solved once Deepl got my message though PissedConsumer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Athens, Attica
Resolved: Waiting for the results
Company fixed the issue and I have been provided with apology. The company solve my problem and now I'm okay!
I tried to contact with the company first. Then in a few days they sent me a message and now I am waiting for the results.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Valencia, Community Of Valencia
Resolved: Subscription Cancellation Problems
Company fixed the issue and I have been provided with apology. I sent and email to the Info email adress and got a reply very quikly
There is no way to contact anyone in case you have a subscription or login problem, and they simply charge you for the full year even thought they say that the fuirst month is free trial. If you sent them an email that answer by says that they are dealing with a large volume of requests and cannot answer in a timely manner. I am very disappointed with their customer service.
- Translations
- No way ot contact anyone regarding subscriptions
Preferred solution: Full refund
Dallas, Texas
Wtf is this?
Someone signed up with a subscription in my name and there is NO WAY to contact these people!!! Unless you pay for a subscription. What a joke.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account "does not exist" until they of course charge my card
I had an account made in either 2 of my email accounts and and my password or email is incorrect so I somehow made another account with one of the same 2 email addresses I have to attempt to get help, it did not work, deep website requires for me to subscribe to your free trial premium plan again just to contact deep support. This is ridiculous, I wanna cancel my subscription, I remember I entered free trial at December and now somehow my account does not exist until your company of course charges my debit card. I wanna cancel my subscription, I cant get access to the account that I put my debit card credentials in, this company is ridiculously hard to reach.
- Good translator
- Possibly scaming people
- Awful customer service
Preferred solution: I want to cancel my subscription as soon as possible
User's recommendation: don't put your card numbers there
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