JUST BAD BUSINESS
I paid this company, DECOR BUILDERS HARDWARE ( Austin Texas ), for a selection of knobs and pulls. ( Total of $1200 ). I called and tried to get a refund for over a month, because I had not received my order. Vern Perlinger told me he would get to it. Many calls later; I finally received some help from a show room associate, Lisa. She was A LOT of help. I finally got my refund, after 45 days of being ignored. Beware of doing business here. How do they justify this? A customer should never have to call over 20 times and be ignored. OMG!!!!!
Decor Builders Hardware Customer Care
Reason of review
Problems with payment
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