Deconovo Reviews
Deconovo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment from Deconovo reviews is mixed: product range and low price are praised, but several customers report delays or confusion around refunds and returns.
Key Takeaways for Future Customers
- Confirm product specs before ordering to avoid returns.
- Keep records of returns and postage if seeking reimbursement.
- Expect low price points and diverse product options.
Negative Feedback / Risk Areas
- Recurring customer complaints about missing packages and contact confusion between US and Canada numbers.
- Refunds and billing credits can be delayed after returns.
- Postage fee reimbursements sometimes not received despite promises.
Positive Feedback
Customers note good product quality and helpful customer service when contacted, with timely resolutions in some cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment from Deconovo reviews is mixed: product range and low price are praised, but several customers report delays or confusion around refunds and returns.
Key Takeaways for Future Customers
- Confirm product specs before ordering to avoid returns.
- Keep records of returns and postage if seeking reimbursement.
- Expect low price points and diverse product options.
Negative Feedback / Risk Areas
- Recurring customer complaints about missing packages and contact confusion between US and Canada numbers.
- Refunds and billing credits can be delayed after returns.
- Postage fee reimbursements sometimes not received despite promises.
Positive Feedback
Customers note good product quality and helpful customer service when contacted, with timely resolutions in some cases.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Didnt receive package
- - Didn't receive the package; given a wrong contact.
- - I was told the package was damaged; no $100.40 refund has arrived; returned on Sat, Mar 29.
Company fixed the issue and I have been provided with full refund. The only step I took is called explained and was told what happened snd got my full refund.
Didn't receive my package and had to look who to contac Phone US by mistake and he gave me the Canada number. I was told my package was damaged but if I didn't try to contac yous I would of never known and pd for something I didn't receive.
I also didn't receive a refund on my credit card for $100.40 the cents might be off.
When will that refund come in as pkg was returned on Sat. March 29th
User's recommendation: Call pissed consumers as they will help you right away. I wasn't pissed more annoyed at not getting the right information about my pkg. They told me what happened and saved me the time of sending it back. Refunded my credit card but takes a couple of days to get.
Managua, Departamento De Managua
Happy customer
- - Great product.
- - Awesome customer service.
- - Will definitely purchase again in the future.
- - Ask for specs to avoid returns from missing information.
great product, awesome customer service, will definitely purchase in the future, all you need to do is ask for specs so you dont go arround returning stuff just because you imagine you will got something that is not for not having the correct information.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
New York, New York
Not reimbursement as was told for returned postage fee.
- - No postage fees were sent as promised.
- - Claudia is the only customer service representative.
- - Claudia will handle the refund, a matter of principle.
They never sent us our postage fees as we were told in their profile, despite many calls to their only customer service representative Claudia.
Just a continued reply from Claudia they Ill be taking care of this refund.
Though its not a lot of money, but more principal.
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