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Decjuba

Decjuba

www.decjuba.com.au
What is your customer experience with Decjuba?

Decjuba Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Decjuba reviews show a 5.0 star rating from 1 customer and generally positive sentiment. Reviewers value the exchange, refund and cancellation policy and discounts; price level reported as low.

Key Takeaways for Future Customers

  • Expect clear exchange and refunds policy and frequent discounts.
  • Low price level may appeal to budget shoppers.
  • Consider checking recent Decjuba reviews for service updates before purchase.

Negative Feedback / Risk Areas

  • Reports of blocked emails and Error 404 while logging in causing inability to contact customer service.
  • Customer complaints about communication delays after issues arise.

Positive Feedback

Customers praise the refunds and exchange process, discounts and overall affordability.

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Railynn Pue

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Resolved: Unable to view e-mails

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AI Highlights
  • - Emails were blocked and I couldn't contact the company.
  • - I got a 404 error logging in.
  • - I feel frustrated and worry this could be a scam.
Updated by user Sep 28, 2025

It was a technical issue with that particular company - all other companies seemed to be ok, so for about 2 weeks or more I tried to resolve the issue from their suggestions, but could not, went onto a different App, where i had more success. After a while it sorted itself.

I felt it was far too long for a company to have this issue. I certainly felt like scrapping the Company, but do have a lot of fun shopping with this particular company, but their services need to be “spot on” both on line and in store, to keep the consumers from getting frustrated, and also interested.

Original review Sep 13, 2025

Usually I have had no problem with this company, but all of a sudden all of my e-mails were blocked, I also couldnt contact them. I feel quite frustrated.

Maybe they are protecting my information, but receiving Error 404 everytime i went to log in, caused me to wonder what was going on. Maybe a scam has caused issues.

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