Skip to content
Deciem

Deciem

deciem.com
What is your customer experience with Deciem?

Deciem Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Deciem reviews show a 3.0 star rating from 2 customer reviews. Consumers are mostly neutral. Rating distribution is about 50% positive and 50% unfavorable. Reviewers value reliability and customer service and note a medium price level. Recent recommendation: Check it out first and if you have to, order through another source.

Key Takeaways for Future Customers

  • Expect mixed feedback; check ordering process and authenticity when buying The Ordinary.
  • Contact customer service; Kyle received specific praise in reviews.
  • Consider ordering through alternate retailers if you encounter ordering issues.

Negative Feedback / Risk Areas

  • Recurring customer complaints about placing orders and password reset/email loops.
  • Delays in completing purchases can lead customers to seek other sources.

Positive Feedback

Review authors value reliability and customer service. Staff assistance was described as helpful and responsive. Price level is reported as medium.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Balqees A Mhn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amman, Amman Governorate

Inquiry About Importing and Distributing The Ordinary in Jordan

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Interested in importing and distributing The Ordinary in Jordan.
  • - Requests distributor terms, MOQ, pricing, shipping to Jordan, and payment options.

Dear DECIEM Team,

My name is Balqees Aref Farhan Alhmoud, from Irbid, Jordan.

I am very interested in importing and distributing The Ordinary products in Jordan.

I would like to know the requirements and process for becoming an authorized distributor or wholesale partner.

Kindly provide information about:

Minimum order quantity (MOQ)

Wholesale pricing

Shipping to Jordan

Payment options and authenticity documentation

If the terms are suitable, I am ready to officially register my company and represent your brand in Jordan.

Thank you for your time and consideration.

Kind regards,

Balqees Aref Farhan Alhmoud

Phone: +962 77 9** **69

Email: alhmoud.balqees.imports@***.com

Location: Irbid, Jordan

View full review
Malachi Awn

CAN'T PLACE ORDER

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Cannot place an order due to constant password reset prompts.
  • - Around 10 password reset emails over 5 weeks.
  • - Kyle was amazing.

I could not place an order on websites. It kept telling me to reset password, they would send me via my email about 10 times.l never go through.

This is over 5 WEEKS.

KYLE WAS AMAZING! I suggest you correct this problem or I will quit purchasing from you.

User's recommendation: Check it out first and if you have to, order through another source

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article