Debt Arbitrators

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The letter is to help you and the balances are estimates not accurate figures. The company helps and is not a scam. The program offers a hardship to help Americans who are in debt. They do not have your info or your card info they have a name and address and if you ever filled out anything online ever your info is sold why junk mail exists but in this case they help if you need it. They helped me with my debt. I got super sick and behind. NOT A SAM!!! AT ALL!!!! NOT A SAM!!! AT ALL!!!! NOT A SAM!!! AT ALL!!!! NOT A SAM!!! AT ALL!!!!
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Reason of review:
Good quality
map-marker Rio De Janeiro, Rio De Janeiro

Same history as other consumers... FRAUD !

I received a letter on mail just like I've read happened to other people, but I believed in the veracity of it since I do owe credit cards. Here is all the information on the email the supposed agent sent me: Aaron Molloy Credit Specialist Direct 972-202-**** 1-80*-249-**** Toll Free EXT 5241 877-298-**** Facsimile First sign of fraud was after I email him: Delivery to the following recipients failed. Aaron.Molloy@***.com So I decided to google about the company and found out this reports... How come authorities allow this people to act freely??
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Reason of review:
Warranty issue
1 comment

I got a letter got the same rep. He emailed me from the same email and nothing bad happened. I did my research and found good reviews and the company settled one of my credit cards already!

Faustino Ble

Debt Arbitrators Are A Scam

I received a letter in the mail May 2013 from a company calling themselves Debt Arbitrators (DA) located 15851 Dallas Pkwy Ste 600 Addison, TX 75001 phone number 1-80*-400-****. They claimed I had credit card balances in excess of $25,000 that they could settle for me through mediation for $14,250 by sending in monthly payments of $445.83. The odd thing is they addressed it to my maiden name and I have zero credit card debt. All of my cards combined wouldn't even amount to $25,000 even if I maxed them all out. Google searched the company and discovered they are a scam. They use the name of legitimate law firms to trick people into sending them money, but the law firms have no knowledge of these contracts. If you get one of these letters with a seasonal catalog beware. If you call the number do not agree to sign up for anything or they will take your money and do nothing for you.
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Received the letter called in and found out that they do not have our debt or info. They offer help for those who are in debt.

Ever since I signed up at Credit Karma I found out they sell your info and I was getting lots of payday loan offer letters.

They looked up my debts and I had 3 collections (already knew this) and they found my other debts. This is not a scam they are a company that wants to help if you want the help.


Just had an experience with these great scammers! Here is the email I received from the very nice salesman, after he hung up on me 3 times!

They failed to mention the 22% they collect from hard working people like myself! If you want to cancel you can call the 1800 number which is 800-249-****

Kevin Green

Credit Specialist

972-202-**** Direct

800-249-**** Toll-Free, EXT 5219

866-349-**** Facsimile DISCLAIMER: This communication is being provided for informational purposes only and the contents of this communication are not legally binding and do not change the terms of service described in any Service Agreement or its disclosures. We are not a law firm and do not provide legal advice. Furthermore, we are not a credit repair service and do not provide credit repair services.

This communication (including any attachments) is intended solely for the recipient(s) named above and may contain information that is confidential, privileged or legally protected. Any unauthorized use or dissemination of this communication is strictly prohibited. Although every attempt is made to ensure the information included in this communication is accurate and timely, the information is presented "as is" and without warranties, either expressed or implied. If you have received this communication in error, please immediately notify the sender by return e-mail message and delete all copies of the original communication.

Please be advised all telephone calls to or from the Company may be recorded for quality control purposes and that by speaking with us, you consent to such recordings. Thank you for your cooperation.

reply icon Replying to comment of Guest-918040

All is well for me closed out my bank account, and learned a valuable lesson.


They are definitely a scam and I reported them to US Postal Inspection:


Here's what I rec'ed from DA, 15851 Dallas Pkwy Ste. 600, Addison, TX 75001; 1-80*-***-****.

Ref#: BKD-15508; Est. creditor balance: $15,000 (very convenient amount); Projected settlement offer: $8,550; They mentioned a 2013 summer catalogue (something I never heard of) and a "Est. program pmt.: $335. As of last May of this year, I retired at 69 and went on SS Benefits.

Soon after these threats started arriving. It's funny because I paid off all of my credit card bills in May. All I have is a mortgage, a vehicle, utility and living expenses. No cards have been physically stolen but the numbers could be.

Definitely a scam. GSR, Fort Worth, TX.


This is a SCAM. Unforgettably I fell for it and lost $1,000.00!

The woman that tries to sign you up when you call is Lorie Magner (972-202-**** or 800-500-****).

Do NOT fall for this SCAM!

reply icon Replying to comment of Guest-718119

So sorry you got scammed. I received a smilar letter and reported them to the US Postal Inspection at


Received one in the mail today do not owe anything they stated i pay my bills every month so i know its a bs scam to get my persoonal info.

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map-marker Englewood, Colorado

DA ,15851 Dallas Pkwy, Addison, TX...SCAM!!!!!!!!!

Received letter, saying I owe $15,000.00 and would settle for $8,550.00. They want $335.00 per month Program Payment each month. No # to talk to anyone just the # to activate. Does anyone know who we can report this to? If so please list it here on the comments page. I did call the phone number listed that it said to call, but as an after thought, I may have activated their SCAM, SCAM, SCAM, SCAM, SCAM,SCAM, SCAM, big big scam, SCAM SCAM SCAM. THESE LOW LIFES HAVE NOTHING BETTER TO DO THAN TRY AND RIP OFF EVERYONE THEY CAN. A HARD DAYS WORK WOULD DO THEM IN!? More than PISSED!!!!!!
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I just reported them to the US Postal service.

Feel free to report them, as they need to be stopped.


I received the same exact letter, with the same exact money "owed." I do not owe anything on any of my credit cards, so I know it is a scam. But it seems that they should be reported since they are using the US Postal service to perpetuate this scam. I will research how to report them, unless anyone else has found some information.

reply icon Replying to comment of Guest-756258

Here's the link to report mail fraud:

Toby R Rmm

I received letters from Debt Arbitrators and similar firms off and on as well. I simply shred these letters and throw them in the trash.

Some good advice if you are dealing with credit card debt issues. Either work with your creditors directly, or go through Consumer Credit Counseling Service, rather than to go through ANY debt settlement company that promotes itself via mass mailings, telemarketers, TV and radio commercials, or the Internet to gain clients (or victims). These firms charge outrageous fees, and often cannot deliver the results you hoped for. And many credit card films refuse to work with such firms in the first place.

At least Consumer Credit Counseling Service is non-profit, charges no fees, and is local. Most major cities have Consumer Credit Counseling Service. Even filing for bankruptcy is a better option than going through these scam "debt settlement" firms. I became suspicious of the Debt Associates mailing when I saw a flier inside that also offered merchandise for sale, including Magic Jack Plus, a Caller ID device, a stainless steel wallet, an illuminated magnifier, a wall clock with a hidden safe, a video money management course, and "health and lifestyle benefits", among other things.

Are they a debt-counseling firm or a mail-order house? This smells like a scam to me.

I would advise against using Debt Arbitrators or any such firm.


We got the same letter today with the exact dollar amounts. We do not have any that owed. I say scam all the way to the bank for them.

The address on the letter is


15851 dallas pkwy ste 600

Addison, tx 75001

Postmarked Santa Ana California

Permit #507

This is what I think they are doing. We just purchased a home in less than a year and they are using the public information from our home purchase. They throe out a number and hope someone will ***. I say if you have credit problems you should contact a not for profit debt arbitrator. Don't give these people in addison a penny and never give your personal info.

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map-marker Yonkers, New York


I received a letter via US Mail from "Debt Arbitrators" similar to others listed here. I owe nothing on any credit card, so I know it is a scam. Since this scam is being done via US Mail service, I reported them. I urge others to report them -- it needs to stop, especially since they're using tax-funded mail service. Again, THIS IS A SCAM -- DO NOT RESPOND TO THEIR LETTERS AND DO NOT CALL THE ACTIVIATION NUMBER. Below is the site to report mail fraud via US postal service: Everyone who receives this scam letter should report it to:
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map-marker Burlington, New Jersey

Angry Consumer

I received a letter and catalog addressed to me at my job, #1 mistake. I don't know how they got my job address. I pay all of my bills on time, no need for anyone to contact me at work. The letter said my program payment would be $366.67 per month. I have an excellent credit score, I don't need any help paying my bills or consolidating them. And it said "your renegotiated credit card balance. I don't have a renegotiated credit card balance. Even their "opt out" website is a scam. Don't fall for this scam! Don't give them ANY information!
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I just reported them as mail fraud to the US Pstal Inspection:


I just reported them as mail fraud to US Postal Inspection:

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map-marker Oakland, New Jersey

Such a scam

Received a letter from them @ address 15851 Dallas Pwky Suite 600, Addison TX 75001 saying I owe about $50,000 and that I need to make monthly payments of $728.57.... LOL have never owed that much to anyone in my life. The only phone number listed is the activation number. The signature at the bottom is chicken scratch and doesn't have the name printed underneath so wouldn't even know who to speak with if I did call (which I won't, thanks to this site!) DO NOT RESPOND to these letters, they are scams and will take your personal information!!!
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1 comment

Report as US Mail fraud:

map-marker Newark, New Jersey

Letter received ....

The letter addressed to my husband and contained false information regarding debt they said we owed... we do not owe the amount they quoted. I called on behalf of my husband as he is unable to take time during the day to call, to request his name be removed from their mailing list. I was told that the only person who could do that would be hubby because his name is on the envelope and therefore governed by the postal laws. I asked to speak to a manager and was told all 3 were in a meeting. My guess is they always are. However, since the postal service is likely the only one who benefits from their mailings, how nice of them to site the 'law'.
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You have to protect your rights by, within 30 days of receipt of their letter send this letter by CMRRR to them. Do not hand sign, just print your name. Go to post office and collect a certified mail registration card and type that number inside the letter as below, keep the green card stapled to their letter, your reponse for life! If you cannot record a call never talk to a debt collector on phone, use CMRRR mail.


Dear *** Debt Collector



I am writing in response to your Your letter dated xx/xx/xxxx (copy enclosed) received on xx/xx/xxxx. I do not owe this false debt whatsoever. Pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 (b) your claim is disputed and validation is requested.

Failure of which this is your order to cease and desist from contacting me further regarding captioned matter. All telephone calls are inconvenient.

Be adviced if need be I will vigourously enforce my rights including suing yourselves & your lawyer for any violations of federal FDCPA, FCRA and applicable state laws as well.



That's it. That covers everything and they cannot call or write you again, ever! They will cease all collection efforts until they send you a validation of debt (VOD) if you legitimately owe the debt. If they make contact in any way before they validate they just violated FDCPA and it's time to sue for about a grand. Just make sure you collect evidence - record the call, save a voicemail, photo your call ID, if they send a letter save it + envelope, etc. Basically slam - dunk evidence.

VOD is not a simple letterhead stating that you owe this much - it has to be the original contract with your signature, all account activites/statements from original creditor, etc. (Google VOD proof).

If you want to teach them an expensive lesson and make some cash too hire a Dave Ramsey endorsed consumer attorney at (that will cost them an extra $3000 +/-), or just search at Hire an attorney that will take your case on a contingency basis, or just Google how to sue pro se in your state.

Watch your credit report, if they put anything there, sue per FCRA - innacurate reporting. is the place you want to seek guidance and answers to any debt questions.


FDCPA Section 809. Validation of debts [15 USC 1692g]

(b) If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector.

The requirements for meeting debt validation are not tough. However, it's not enough to send you a computer-generated printout of the debt. There is an opinion letter from the FTC to back this up.

So, if a creditor can't validate a debt:

They are not allowed to collect the debt,

They are not allowed to contact you about the debt, and they are also not allowed to report it under the Fair Credit Reporting Act (FCRA). Doing so is a violation of the FCRA, and the FCRA states that you can sue for $1,000 in damages for any violation of the Act.

map-marker Los Angeles, California

Debt arbitrators is not a scam

They saved me thousands of dollars on my credit card accounts. I had tons of debt and they helped me get out of it. I and truly greatful for what they have done. I would advise anyone looking to get out of debt to use this company. there are tons of scammers out there but Im a living witness for Debt arbitrators. I went from 76k total in credit card balances to none whatsoever in 3 years. They stuck with me through collection calls and threatning letters from the credit card companies. It was the best decision of my life .
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I first signed up with Credit Answers to consolidate my debt. I paid into their pockets over $4.000 back in 2007.

Later on I spoke to their sister company Credit Arbitrators, (traitors by name) who told me that the money would roll over to this company and would go towards paying off my debts.That was back in 2011. They lied, they said that the money was upfront fees. To this day they still have my money.

If you need help consolidating your debt, I would not recommend either of these scammers, but go directly to the bank, and settle with them. It will cost you less money than you would pay to them.


DA is DEFINITELY a scam, and I've reported them to the US Postal service as they are using the tax-funded postal service to scam the public. Anyone else interested in reporting DA, this is the link for US Postal Inspection service:


The DA in Addison, TX definitely is a SCAM. I never heard of them until I retired on SS benefits and paid off all of my credit cards.


How long have you been working for them?

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