Ronald C Vnv

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Verified Reviewer

Haven't received product/being charged

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On November 10th you guys charged me $10.75 for you item that I still haven't received them just yesterday on Sunday December 10th you charged me $19.95 for something I never even agreed to order from you. What's Going On???
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Loss:
$31
Cons:
  • No guarantees

Preferred solution: Full refund

CharlesK K

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Verified Reviewer
| map-marker San Diego, California

Price change

I purchased your product and upon check out my total was suppose to be $20.00 but at the final checkout it charged me $$43.14* WHY? I did not want any extra products. sincerely Charles Kainoa
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User's recommendation: upon check out please check the price

Somya S Iql
map-marker San Gabriel, California

STEALING MY HARD EARNED MONEY

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Deals UltraWifiPro Com - STEALING MY HARD EARNED MONEY
I had a deal for One Time by one Wi-Fi Ultra for $20 and I have already paid $100 they have been taking money out my account for these past couple months and not even realize it till now.
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Loss:
$100
Cons:
  • Stole my money

Preferred solution: Full refund

User's recommendation: I DO NOT RECOMMEND ANYONE BUT FROM THEN

Cathy T Ovd

Shipped wrong products/ not working/ extra charges

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Wi-Fi product was suppose to be free but shipping was like $32 then there was glasses I did not order! And later I was charged additional $29 for a subscription I never agreed to!!! And return they are giving me nothing!!! Not worth this!!!
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Loss:
$62
Cons:
  • All around bad experience

Preferred solution: Full refund

User's recommendation: Do not buy

john c Gzi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Order receipt number 364-****

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Deals UltraWifiPro Com - Order receipt number 364-****
I have not received my email confirmation of my purchase and I'm wondering if you guys are legit I spent $51.67 on your product and I would like to see some action on it it's been days and not even an email confirmation to my email.
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Loss:
$52

Preferred solution: Deliver product or service ordered

Resolved
Andre L Pvo

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Verified Reviewer

Resolved: No customer support. false claims

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Updated by user Sep 29, 2021

Company fixed the issue and I have been provided with settlement agreement. Contacted my State's Attorney General's office.

Original review Aug 27, 2020
I ordered this ultrawifipro and 4 minutes later called back to cancel after reading horrendous reviews regarding customer service. "Too late" I was told. So I had no choice but to accept the booster. A couple of days later it arrives and I followed the instructions on how to set it up. I had to sit next to the router to setup. Nowhere near 300 Mbps. False claim. But the strength was good in the router room. After I set it up I took it about 25 feet away to where I needed it. Nothing. It went from about 150 Mbps in the router room to 1 or 2 Mbps. Useless no download/upload speed. After several long waits on the phone and emails, they gave me a RMA number to send it back. A couple of weeks go by and no refund. No customer support. So I filed a dispute with my CC company and they put the $42.75 back until the matter is resolved. Shortly thereafter I must have pissed them off because they now refused to give me a refund. Due to my filing a dispute. They retaliated and punished me even though I was following my CC advice to always try to deal with the merchant first. They won't hear it. August 27, still no contact or refund and RMA number only good for 2 weeks. No word yet. State's Attorney General complaint filed.
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Loss:
$43

Preferred solution: Full refund

User's recommendation: Don't buy these

1 comment
Andre L Pvo

Yeah it's now Sept. 2 and nothing.

Capital one believed their lies and gave them my money. I've been a capitalone customer for over 10 years, never missed a payment and always paid more than the minimum. I have appealed their decision and they responded with an unreadable 8 page notice that the Deal epicenter charge was valid. The font was so tiny I couldn't read their allegations against me.

Don't buy wifi boosters. All 4 different ones I bought failed. Cost me $42.75.

Thanks capital one. A loyal customer.

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