Dealer Com Reviews
Dealer Com Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dealer Com has a 2.0 star rating from 1 review with consumers mostly dissatisfied and a 100% unfavorable rating distribution.
Positive Feedback
There are no clear positives in the available review; feedback focuses on service and product issues rather than benefits.
Negative Feedback / Risk Areas
- Repeated deletion of website content and lost work reported in Dealer Com reviews.
- Slow, unhelpful customer service and unresolved order delays cited in Dealer Com customer complaints.
- Outdated software compatibility issues and missed delivery timelines.
Key Takeaways for Future Customers
- Expect possible order delays and check delivery dates proactively.
- Confirm data backup processes before relying on the platform for content.
- Prepare for limited customer service responsiveness when evaluating web lead or membership tools.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dealer Com has a 2.0 star rating from 1 review with consumers mostly dissatisfied and a 100% unfavorable rating distribution.
Positive Feedback
There are no clear positives in the available review; feedback focuses on service and product issues rather than benefits.
Negative Feedback / Risk Areas
- Repeated deletion of website content and lost work reported in Dealer Com reviews.
- Slow, unhelpful customer service and unresolved order delays cited in Dealer Com customer complaints.
- Outdated software compatibility issues and missed delivery timelines.
Key Takeaways for Future Customers
- Expect possible order delays and check delivery dates proactively.
- Confirm data backup processes before relying on the platform for content.
- Prepare for limited customer service responsiveness when evaluating web lead or membership tools.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Checking on orders
Overdue on order 3 weeks overdue. Want to know delivery dates for two products ordered ion the 16 th and 18th of august
Preferred solution: Deliver product or service ordered
Dealer.com?
- - Software is outdated, lacks autosave, and is incompatible with Word.
- - Customer service is slow and they delete comments and work.
Are you an automotive dealer? Planning on adding a web lead provider to up your sales?
Although dealer.com has many reviews on their website like most generic providers they talk themselves up to be the leading innovator. Their software is 10 years if not more in the past without autosave features and are uncompatable with programs like microsoft word. Their customer service is horrid, slow and don't account for their mistakes. I have been using their website for about a year now and after they deleted every website comment iv made overnight they continually surprise to amaze me.
I thought it could not get worse when they deleted a months worth of work and hundereds of hours of typing.. They continue to delete changes i make to the website on a daily basis.
Do not add this company as a lead provider.. A chimpanzee could design better automotive software, and you receive better customer service at your local Mc'donalds.
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Hey there Pmallo64,
I'm the Director of Digital Marketing at Dealer.com. Sorry to hear that you are so frustrated, that is, of course, not our goal. I would like the opportunity to discuss these comments with you directly, as I feel there are some things here that could be rectified very easily. Below is my contact info, feel free to reach out:
888.422.2006
matt@***.com