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De Wine Spot

De Wine Spot

dewinespot.co
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De Wine Spot Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Mostly negative customer sentiment with a high price level; recent recommendations warn "DO NOT DO BUSINESS WITH THESE PEOPLE!" and cite poor customer service and issues with order fulfillment.

Positive Feedback

Some buyers referenced the product selection before reporting problems, but praise is limited given recurring service issues mentioned in De Wine Spot reviews.

Negative Feedback / Risk Areas

  • Frequent De Wine Spot customer complaints cite poor customer service and outdated website listings.
  • Billing and refunds problems reported after cancelled orders and partial fulfillment.
  • Shipping charges perceived as excessive relative to order handling.

    • Key Takeaways for Future Customers

  • Check recent De Wine Spot reviews before ordering and verify stock availability.
  • Be prepared to dispute charges and seek refunds if fulfillment or billing issues occur.
  • Exercise caution with subscriptions, auto-ship or membership-style offers given reported customer service gaps.

    • View full overview ›

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    Start Collective Complaint
    Anonymous
    map-marker Chicago, Illinois

    Charged for cancelled order, refused, after partial fulfillment

    stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
    1.0

    I ordered three bottles of scotch from their web site. Several days later I received a phone call while driving about the order asking me to call.

    The next morning I called the numbers provided and just received voice mail boxes which were full. I then sent an email to them asking to cancel the order. The following day they said they only had one of the bottles so I again asked to cancel. Then I received an email saying that just one bottle was going to be shipped (had not shipped yet) so I again requested cancellation as they were charging over $30 to ship it (same as for 3 bottles).

    They shipped it anyway so I refused the shipment and filed a dispute with my bank. They had the audacity to dispute with my bank the charge. NO NOT DO BUSINESS WITH THESE PEOPLE! Terrible customer service and dubious business practices.

    Web site is not up to date. They use this to dupe you into orders which they cannot fulfill and charge anyway.

    View full review

    User's recommendation: DO NOT DO BUSINESS WITH THESE PEOPLE!

    Comment
    Helpful
    1 comment
    Guest

    You were only charged for the one bottle. Nothing dubious there.

    Reply
    Helpful

    Beverages Expert Talks

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