John P Xtq

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Verified Reviewer
| map-marker Ocean City, Maryland

Good food with horrible horrible service

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The place is cool with good food but the service is horrible, horrible, horrible!!!

We arrived & asked for a table near the kids play center. There was a table close, but we could still see the kids.

The table was outside, in between 2 covered canvases. It looked like rain and we asked the guy seating us what happens if it rains. He told us that he was going to go ask the hostess if she meant to seat us at the table, because it looked like rain, and he might move us. He came back and told us that they told him it was not going to rain.

Apparently, someone on their staff is a meteorologist. The restaurant was slow and there were plenty of tables with overhangs, umbrellas, etc. We ordered drinks (adult & Childs) and an appetizer. They were very good.

I then took my granddaughter to buy a couple of tee shirts. While there, the rain started and it started draining off of the canvas on to our table. My granddaughter's IPad was wet. Our phones were getting wet.

Our remaining appetizer was getting wet. My wife asked to move one table over that had an umbrella, and was empty. In fact, there were 10 empty covered tables near us. We told the girl that our food would be soaked, when it arrived, but she was not budging to move us to a different table.

This is what we asked for at the beginning, but someone inside who was playing weatherman made that decision to put us at an uncovered table. I returned with a couple of shirts and saw that my wife was wet and distraught. The girl that she was talking to turned her attention to me. I asked her if we could move to an empty table, and she smirked that it was against their policy.

We could take our food to go if we didn't want to eat in the rain. This made me furious to be treated like this as a patron, and I then told her to cancel the food. They would lose more money by trashing our food (which had not been delivered yet). She did not care about losing a customer (a local at that), and again smirked, and said "just pay for your drinks and leave then).

I was extremely close to walking out and not paying for anything because I was so angry!!! She said that it was a different server at the other table and it is not fair to the servers, if we were to move. I told her at this rate the server at our table was getting NO tip anyway!!! We are good tippers always, no matter where we go, so it made me feel bad to give no tip to our server, but I was mad at everything associated with De Lazy Lizard at that point.

I paid the check and gave no tip, since we never received our meal anyway. I called her a few choice words on the way out, and she yelled to get out of her restaurant, although I seriously doubt that she has any ownership involvement.

Also, we are now stuck with 2 tee shirts that we will never wear at all. There is no way that I am advertising an establishment that treats their patrons like we were treated!!!

John Purvis

jrp40@***.net

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Preferred solution: Apology

User's recommendation: Stay Away!!!!!! Maybe carry out is better????

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