PJ M Udz

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#4645270 
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Don't trust Tyler Wood

1.0
DCH Tustin Acura - Don't trust Tyler Wood
Great selection of cars, with overall professional staff, except one person: Tyler Wood. He is a dishonest sales manager that you need to watch for. He lied and used lame tactics to mislead me. Don't let him ruin your experience and purchase. Double check everything he says and ask for proof. And be ready, because if you catch him lying he will deny and blame it on you.
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Preferred solution: Apology

User's recommendation: Ask to work someone else; not Tyler wood

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Mahmoud M Uqs
map-marker Tustin, California
#1405643 
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They sold my car after selling it to me

1.0
Bought a $47000 car yesterday and signed for it to pick it up today. Was promised two keys. Surprised that they have one key only. Asked them to compensate for a new key manager said you're stuck with one key..... take it or we have someone who came from San Diego willing to buy it and paying more money. (STILL ADVERTISING AND SELLING MY CAR THAT I HAD SIGNED FOR!!!!!!!???) Salesrep won't return my phone calls, manager won't return my phone call. Mickey mouse dealership.
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Pros:
  • Never again
Cons:
  • Disgraceful experience with acura link
  • Never again
  • That they are not willing to stand behind their product
Reason of review:
Order processing issue
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