DCH Tustin Acura Reviews
DCH Tustin Acura Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 2 reviews; sentiment is negative with consumers largely dissatisfied and reporting high price levels and poor customer service.
Positive Feedback
Customers note a great selection of cars and generally professional staff aside from specific personnel concerns, as seen in DCH Tustin Acura reviews.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and unresponsive managers.
- Allegations of dishonest sales tactics and misrepresented deals.
- Complaints about post-sale issues like missing promised keys and ongoing sales of sold vehicles.
Key Takeaways for Future Customers
- Read DCH Tustin Acura customer complaints and reviews before buying and verify all promises in writing.
- Confirm final inventory and keys at signing and keep detailed records of agreements.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 2 reviews; sentiment is negative with consumers largely dissatisfied and reporting high price levels and poor customer service.
Positive Feedback
Customers note a great selection of cars and generally professional staff aside from specific personnel concerns, as seen in DCH Tustin Acura reviews.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and unresponsive managers.
- Allegations of dishonest sales tactics and misrepresented deals.
- Complaints about post-sale issues like missing promised keys and ongoing sales of sold vehicles.
Key Takeaways for Future Customers
- Read DCH Tustin Acura customer complaints and reviews before buying and verify all promises in writing.
- Confirm final inventory and keys at signing and keep detailed records of agreements.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Don't trust Tyler Wood
- - Great car selection and professional staff, except Tyler Wood.
- - He is dishonest and lied to mislead me.
- - Double check what he says and ask for proof.
Great selection of cars, with overall professional staff, except one person: Tyler Wood.
He is a dishonest sales manager that you need to watch for.
He lied and used lame tactics to mislead me.
Don't let him ruin your experience and purchase.
Double check everything he says and ask for proof. And be ready, because if you catch him lying he will deny and blame it on you.
Preferred solution: Apology
User's recommendation: Ask to work someone else; not Tyler wood
Tustin, California
They sold my car after selling it to me
- - Bought a $47,000 car yesterday and picked it up today with one key.
- - Promised two keys; only one provided, and the manager warned it could be sold.
Bought a $47000 car yesterday and signed for it to pick it up today. Was promised two keys.
Surprised that they have one key only. Asked them to compensate for a new key manager said you're stuck with one key..... take it or we have someone who came from San Diego willing to buy it and paying more money.
(STILL ADVERTISING AND SELLING MY CAR THAT I HAD SIGNED FOR!!!!!!!???) Salesrep won't return my phone calls, manager won't return my phone call. Mickey mouse dealership.
- Never again
- Disgraceful experience with acura link
- That they are not willing to stand behind their product
- Never again
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