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DCH Chrysler Dodge Jeep Ram FIAT Of Temecula

DCH Chrysler Dodge Jeep Ram FIAT Of Temecula

www.dchchryslerjeepdodgeoftemecula.com
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What is your customer experience with DCH Chrysler Dodge Jeep Ram FIAT Of Temecula?

DCH Chrysler Dodge Jeep Ram FIAT Of Temecula Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Mixed sentiment: friendly staff and appealing vehicles are praised, while service reliability and warranty/diagnostic disputes generate dissatisfaction.

Positive Feedback

Customers note that all employees are very nice, the service guys are personable, and patrons like the vehicles offered.

Negative Feedback / Risk Areas

  • Recurring customer complaints about service quality and alleged dishonesty from customer service representatives.
  • Warranty expirations leading to unexpected diagnostic and compression test charges.
  • Unresolved mechanical issues after repeated visits, as reported in recent reviews.

Key Takeaways for Future Customers

  • Read DCH Chrysler Dodge Jeep Ram FIAT Of Temecula reviews before purchase and service decisions.
  • Confirm warranty status and get written estimates to avoid surprise billing.
  • Document diagnostics and ask about escalation paths for unresolved repairs.
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William Dlx
map-marker Murrieta, California

Head issues on my 2014 rubicon

AI Highlights
  • 2014 Jeep Rubicon had engine light and rough idle; after dealership repairs, head gasket replaced; now head suspected and tests cost after warranty.

Bought my Jeep rubicon in 2014 had engine light and rough idle sense I bought my Jeep took to different Dealerships I asked them if the problem could be the heads every time they said it was a bad plug and coil or they couldn’t find the issue so in July of this year I drove to Texas my Jeep started to make a grinding noise and running rough they replaced the rocker arms push rods and head gasket so yesterday aug 28 I had to take it back to Dealership rough idle engine light now they say it might be the head they want me to pay for compression test and diagnostic test now that my warranty ran out last month this is totally BS

Loss:
$600
Pros:
  • Nice vehicle
  • All employees very nice
  • Service guys are nice
Cons:
  • Service and lying from customer service

Preferred solution: Let the company propose a solution

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