DC Yellow Cab
DC Yellow Cab Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative with low satisfaction; recent recommendations say "Choose another from of transport" and reviewers cite high prices and poor service.
Positive Feedback
Few positives appear; no consistent praise in reviews, though some callers report bookings were attempted.
Negative Feedback / Risk Areas
- Frequent DC Yellow Cab reviews note long waits and missed reservations leading to missed appointments.
- Repeated customer complaints about unresponsive customer service and lack of communication.
- Complaints mention high price level and issues with discounts and special offers not being honored.
Key Takeaways for Future Customers
- Expect potential delays; consider backup transport if timing is critical.
- Check fares and verify any discount or offer before booking to avoid surprises.
- Search DC Yellow Cab customer complaints and recent reviews to gauge reliability for early reservations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative with low satisfaction; recent recommendations say "Choose another from of transport" and reviewers cite high prices and poor service.
Positive Feedback
Few positives appear; no consistent praise in reviews, though some callers report bookings were attempted.
Negative Feedback / Risk Areas
- Frequent DC Yellow Cab reviews note long waits and missed reservations leading to missed appointments.
- Repeated customer complaints about unresponsive customer service and lack of communication.
- Complaints mention high price level and issues with discounts and special offers not being honored.
Key Takeaways for Future Customers
- Expect potential delays; consider backup transport if timing is critical.
- Check fares and verify any discount or offer before booking to avoid surprises.
- Search DC Yellow Cab customer complaints and recent reviews to gauge reliability for early reservations.
Tired of being ignored?
Washington, District Of Columbia
Long wait for taxi with no call back, Customer service pay
For the last month I have called Yellow Cab for transport.
Each time the taxi was over 40 mins. with not update from
Company nor taxi.
When I called to check on order placed for transportation, I was told that either they tried to call me with no answer, (my phone records all incoming calls. My phone showed no calls coming in nor received).
I've all so been told that the taxi was there but left, I was standing at the front door and never saw a taxi.
All this has resulted in me being late for work on too many occasions.
I've just canceled the taxi and caught the bus.
This lack of communication and concern by Yellow Cab has resulted in me having to look for other forms of transportation!
User's recommendation: Choose another from of transport
Dallas, Texas
DC Yellow Cab. Not honoring reservations
I called last night to reserve a taxi for 5:30 am the next morning to take me to the bus stop and my bus was leaving at 6:15 (the trip shouldn't take more than 20 minutes this early in the morning). First of all, the person handling the reservations seemed to just want to get rid of me.
She asked the questions as quickly as possible and then simply hung up the phone. But this is understandable if there was a high call volume. I waited for the taxi until 5:40 and then called to see what the problem I was. I was told that they couldn't the taxi on time and that this isn't included in the reservation ( to be fair there was some light rain, but nothing serious ).
Not only the cab didn't show up but the customer service person couldn't tell me when would the cab arrive. I missed my bus
Travel Expert Talks
How to Travel Safely During the Pandemic
Top travel tips during the Covid-19 shared by a travel journalist: 1. Research the destination; 2. Check safety measures; 3. Check the airline’s policies; 4. Download the airline’s app; 5. Double check your reservation; 6. Build flexibility into your travel plan. In this interview with a travel expert you can learn how to travel safely, how to book online, how to refund a canceled trip.
Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.
Companies Similar to DC Yellow Cab
Radio Cab
Yellow Cab SF
Seattle Yellow Cab
Yellow Cab Dallas
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.