Anonymous
map-marker Suitland, Maryland

Did not fix issue

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Wanted to pay for subscription. Unknown issue on DC Universe part.

No help desk. Unfair to customer that would like subscription

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User's recommendation: Have someone to call for these issues

Stephen S Hgx

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Verified Reviewer
| map-marker Grand Junction, Colorado

Game not working

I'm trying to leave the hub, I am on the game as we speak and I made more space just in case and it tells me when I try to leave the hub that You must wait for the full game to finish downloading. Estimated download time remaining: 0 Hours, 0 Mimutes, 0 seconds

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Pros:
  • Fun game
Cons:
  • Not able to play the game

Preferred solution: I want a resolution in order to play the game.

Kristelle Ngn
map-marker Jensen Beach, Florida

Upset with Superman Decision

Very upset Henry Cavill won't be Superman. Think it's a big mistake. Hoping you reconsider as I believe he'd be the best.

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David S Jsn

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Verified Reviewer
| map-marker Gulf Breeze, Florida

Unable to access

I am unable to the service that I paid for. I sent in my email and password and I still couldn't have access

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Loss:
$75
Pros:
  • I love the comic book choices
Cons:
  • No access to the digital comic books
  • Inability to log in

Preferred solution: Access to able to read the comic books

Eric J Imo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Antioch, California

My account is not allowing me to login

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Despite multiple passwords I keep getting a box that says Era logging in, please check your credentials and try again

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David S Jsn

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Verified Reviewer
| map-marker Olathe, Kansas

Can't login

I tried repeatedly to log in but was unsuccessful I don't know. I am paying for a service but am not getting any

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Anonymous
map-marker Detroit, Michigan

I can't login.

I've use my password without success. The customer service phone number is disconnected.

I have exhausted all of my options. I have received no assistance so far and I paid for your services.

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User's recommendation: Do not access this site.

Anonymous
map-marker Detroit, Michigan

Unable to log in

I am unable to login I use my password without success. I have exhausted all of my options.

I don't know what else to do. I would like to receive the services that I paid for.

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Eric J Imo

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Verified Reviewer
| map-marker Antioch, California

Can't login

Ive changed my password, followed all the rules regarding password changing, and still cant log in. I get message box that says error logging in, please check your credentials and try again

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Pros:
  • Having virtually every book at my finger tips
Cons:
  • Still not clear on the 52

Preferred solution: Ability to login

Abiola Suh
map-marker Philadelphia, Pennsylvania

Cancelation

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It's too much of a frustrating and annoying hassle to cancel a subscription. We have charges coming out of our account every month but when my husband tried to cancel online, it said he didn't have an account. Crazy!!

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User's recommendation: Make sure there's a customer service number that you can contact without going in circles

1 comment
Johnny M Qca

did you end up getting a hold of them? I'm dealing with the same thing.

David S Jsn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't get online. I have a new phone and can't prove my identity.

I tried to reset my password without success. I purchased a new cellphone. I don't know what else to do.

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Flint, Michigan

I can't log in

I bought a new phone and I can't log in. I don't know what to do.

I need help.

Can I call anyone? Is there anyone that I can verbally talk to?

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Jazmine H Ozs
map-marker Murfreesboro, Tennessee

Cancel and refund

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I want to cancel the account and get refunded for the month as soon as possible. I would greatly appreciate it.

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Loss:
$250

Preferred solution: Full refund

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Anonymous
map-marker Kernersville, North Carolina

I need my account fixed

I have a ps4. My account has been reported on DC Universe online and I need my account back.

The gamertag is T-Raw021392. Please help me.

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Sam D Riy

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Verified Reviewer

Misleading and confusing advertisement

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Updated by user Jul 23, 2021

They completely ignore my emails and refuse to refund my money.

Original review Jul 22, 2021

They led me to believe that the only way of obtaining a fortnite skin was to subscribe to their website, then on the same day it released for rewards, fortnite placed it on the item shop. So it cost double to "earn" the skin.

I subscribed to their website dcuniverseinfnite.com for $8/month, for 3 months to obtain all 6 codes. $24 before tax. The same item costs under $20. I redeemed all 6 codes.

I have all the items in my locker.

They denied my Fortnite final reward Armored Batman outfit saying i didnt redeem all 6 codes. The videk i have attached is the pickaxe tgey claim i didnt redeem.

View full review
Loss:
$24
Pros:
  • Read all the latest and recent comics
  • Accessible
  • Access to latest and recent comic books
Cons:
  • Cant save or keep any of the material
  • Unreliable customer service
  • Incompetent staff unwilling to really assist

Preferred solution: Full refund

User's recommendation: Beware of their "exclusive" promos. Its a trick to make you pay more than you have to for a single item. They will make you jump through hoops, then deny your reward.

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