susan c Jvu

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Horrible

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Original review Jan 20, 2023
Know people who have work with this company and they are a very disorganized company with no corporate policy structure dangerous facilities treat you as a number and do not follow the basic guidlines for decency maybe evetually some one will come along an make them accountable for their actions
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Cons:
  • Too many to list

Preferred solution: n/a

Anonymous

Summer Camp

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In May 2019 we signed up our son at the summer camp for June 2019. This was well over $200 but since I bought the Gold membership is came out to $180. Later in June I saw on their website a sale for all summer classes for $140. I called DBat to let them know why we were charged the full amount and if the difference was going to be refunded. The Manger instructed me that an email would be sent regarding the difference to the customers and a "credit" could only be given??? Where in the fine print was this mentioned that refunds could not be given or at the time of purchase? Till this day no one has reached out to me regarding the "credit" which let's be honest cannot pay for anything in the DBat classes. Full disclosure should be given before parents make purchase. Coach also did not even fill out my sons feedback on the last day. Pages were left blank. I will also be cancelling the gold membership this month. Staff is not knowledgeable with any type of questions regarding camps/clinics, contact info and your kids progress. Nice place but will not pay again for this service.
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Grant E
map-marker Northeast Dallas, Texas

Dbat Elite Team review

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***This does not apply to ALL Dbat teams, but is likely a symptom of corporate mentality*** Want to throw over $2000 away? Play for Dbat. They bring in coaches with little to no experience to fill positions as Head/Asst coaches for the teams that people pay $2000+ for. Sorry, but no first year coach should be a head coach and definitely not of a high school age group of boys that have paid to play. With that said, if you have the money, then you can play for Dbat. The "recruitment" process is joke. Questions are met with "how dare you question me," no response at all or "don't bother me while I am on vacation" when in reality, you are supposed to be coaching the game. I have attempted to contacted higher ups but no response either. They simply want your money, not your input/concerns. Beware and be cautious with promises given.
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Laythan Tqd

Billing

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The company offers a "cancel at any time" policy howevwr when i requested to cancel membership. They conveniently charged my card $48 3 days after my request. No response back from DBat on my email as to why that was done. I wouldnt recommend using this company.
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker San Antonio, Texas

Dbat Membership Review

This place is put together by a bunch of Oconner crack pot people.If your son or daughter doesn't attend this school your a scrub to them.Oh and you give them your account info and they continue to take money from you even when you cancel your membership.what abunch of crooks.
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Reason of review:
Not as described/ advertised
Londell Ila
map-marker Atlanta, Georgia

False Advertising and not honoring agreements

I put my son in a baseball camp at Dbat (Atlanta location) for the week. I signed up because of the detailed curriculum they promised to cover in the camp. After talking to my son daily, it turns out that the majority of the time was spent playing whiffle ball, kick ball, dodge ball, extended breaks/lunch, and movies. They never covered the bunting, and other specific instruction promised for the $250 we paid. When we talked to the management, all they did was make excuses and unwilling to make it right. We will never go back to this place as all we got for the $10 hourly rate was baby sitting.
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Loss:
$250
3 comments
Guest

Another huge disappointment for my son was on his birthday where they promise if you come in that they will give you a pair of batting gloves free. However, when my son chose the ones he wanted, they told him that they were not among the free ones he could have.

They have to be the Dbat brand that are spider-webbed and was told an instructor before we selected them that they are cheap and fall a part.

Some birthday present and all the management could say is "I am sorry" despite having spent almost $1000 there over the last 3 months. Yes, my son was :cry

Guest

I agree that that the camps at DBAT don't live up to the expectations that are originally promised in their advertising. We have paid out a lot of money to them for instruction and haven't gotten much for the money.

You will get a lot of "I'm sorry" but never any action to correct any of the ongoing complaints. :cry

Guest

What else did you expect from them for $10 an hour? You have to buy the private instruction for $80 an hour and even then you might get 30 minutes from them.

They have very few instructors that have experience higher than small college baseball to justify the rates they charge. They try to lock you into monthly memberships, but the reality of the time and quality of instruction doesn't justify the investment for your child :(

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Anonymous
map-marker Marietta, Georgia

It's what didn't happen at DBAT

You definitely don't get what you pay for. Even if you sign up for their monthly memberships to get discounts you don't get the instruction promised in clinics. The good instructors usually stay book and you are lucky to get 10 good minutes of real instruction out of a 30 minute lesson. I am exhausted complaining about it and hearing all the excuses and how they promise to get better. They never have! They like to tell you that there are no quick fixes to learn how to hit a baseball and it is a process. I understand that to a point, but my son is probably more discouraged since taking lessons there. Not sure if the instructors try to over complicate things for this age group, but while they have experience playing baseball I seriously question their ability to teach and they are two very different things. It is much different to teach an 8 year old vs a 16 year old how to bat. We have wasted thousands of dollars there and don't recommend DBAT to teach some in Little League the fundamentals of baseball
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Loss:
$3000

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