DBat
DBat Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.1 star rating from 6 reviews, 100% unfavorable; consumers are mostly dissatisfied. Reviews cite high price level, billing and refund problems, and canceled or poorly run camps.
Key Takeaways for Future Customers
- DBat reviews show recurring customer complaints about billing, refunds, and membership charges.
- Camp descriptions may not match delivery; expect possible misleading advertising.
- Scheduling and cage bookings can be mismanaged; bring confirmations and allow extra time.
Negative Feedback / Risk Areas
- Frequent reports of billing errors, denied refunds, and subscription cancellation issues.
- Unprofessional staff behavior and poor supervision at camps leading to safety and bullying concerns.
- High fees for programs that reviewers say lack promised instruction.
Positive Feedback
When professional instructors are present, children can benefit from instruction.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.1 star rating from 6 reviews, 100% unfavorable; consumers are mostly dissatisfied. Reviews cite high price level, billing and refund problems, and canceled or poorly run camps.
Key Takeaways for Future Customers
- DBat reviews show recurring customer complaints about billing, refunds, and membership charges.
- Camp descriptions may not match delivery; expect possible misleading advertising.
- Scheduling and cage bookings can be mismanaged; bring confirmations and allow extra time.
Negative Feedback / Risk Areas
- Frequent reports of billing errors, denied refunds, and subscription cancellation issues.
- Unprofessional staff behavior and poor supervision at camps leading to safety and bullying concerns.
- High fees for programs that reviewers say lack promised instruction.
Positive Feedback
When professional instructors are present, children can benefit from instruction.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Camps are a waste of money
- - Promised professional coaching wasn't delivered; instruction appeared led by teens.
- - Child grouped with older campers and bullied; refund denied.
D-bats Ruskin ***
A significant portion of the instruction appeared to be led by teenage athletes rather than professional instructors. The promise of professional coaching was one of the primary reasons I chose this camp and paid $350 for the week. Additionally, my son was placed in activities with much older campers, including children around 14 years old. Due to the substantial age and skill differences, my son was bullied by an older camper during camp.
I was disappointed by the lack of appropriate age grouping and supervision to prevent this type of situation. When I brought these concerns to local management, I was met with a dismissive response. Rather than acknowledging or addressing the issues, management defended the camp's practices and declined to offer a reasonable resolution. Based on the misleading advertising, the bullying incident, the safety concerns, and the poor customer service I experienced when attempting to resolve the matter, I requested a refund for the unused camp days.
That request was denied. Hopefully, D-BAT will take these matters seriously to improve both the safety and quality of its programs for future families.
Preferred solution: Full refund
User's recommendation: Don’t waste your money on there camps
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Summerville, South Carolina
Poor management of cages
- - They mismanage cages and don't enforce time slots.
- - You prepay, drive there, and find someone is still in the cage, causing delays at the front desk.
On several occasions they mismanaged their cages. You call for a cage, ask for a time which they give you, you prepay, drive to the facility only to find out that someone is still in the cage.
You lose several minutes waiting on the front desk or you have potentially cause a conflict by asking their instructor if they have the next time (which they don't). They don't enforce time but make sure to get prepayment.
User's recommendation: Avoid Summerville Dbat. Its poorly ran unless you want to book an hour but only use 30 mins. They don't value your time but they do value your prepayment.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnprofessional staff
- - Platinum member at dbat Joshua location.
- - Morales and Caleb were unprofessional, spoke to me in front of my son, and refused to teach him.
Haven't heard back from them so I guess I would be dissatisfied.
Both of them talked down to me in front of my son and refused to teach my son. I think they should both be terminated from employment for their actions.
For more information on exactly what happened i would appreciate a phone call to discuss. 817323**** email samuelkeys73@***.com
Either communication would be fine.
- When there are good instructors
- Your child can benefit
- Unprofessional staff can make you look bad in front of your child
Preferred solution: Apology
User's recommendation: Do not pay for instruction or platinum membership as they will treat you unprofessionally and try and make you look foolish in front of your child
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible
- - People report disorganization, lack of corporate policy, dangerous facilities, and being treated as numbers with decency guidelines not followed.
Know people who have work with this company and they are a very disorganized company with no corporate policy structure dangerous facilities treat you as a number and do not follow the basic guidlines for decency maybe evetually some one will come along an make them accountable for their actions
- Too many to list
Preferred solution: n/a
They don't act professionally and treat the customer with disdain. Bad management and older staff.
Summer Camp
- - Charged full price for June 2019 camp; Gold price was $180.
- - Later $140 sale; refund via credit unclear; there was no follow-up.
In May 2019 we signed up our son at the summer camp for June 2019. This was well over $200 but since I bought the Gold membership is came out to $180.
Later in June I saw on their website a sale for all summer classes for $140. I called DBat to let them know why we were charged the full amount and if the difference was going to be refunded. The Manger instructed me that an email would be sent regarding the difference to the customers and a "credit" could only be given??? Where in the fine print was this mentioned that refunds could not be given or at the time of purchase?
Till this day no one has reached out to me regarding the "credit" which let's be honest cannot pay for anything in the DBat classes. Full disclosure should be given before parents make purchase. Coach also did not even fill out my sons feedback on the last day. Pages were left blank.
I will also be cancelling the gold membership this month.
Staff is not knowledgeable with any type of questions regarding camps/clinics, contact info and your kids progress. Nice place but will not pay again for this service.
Northeast Dallas, Texas
Dbat Elite Team review
- - Coaches with little experience fill head/assistant roles for teams costing over $2000, recruitment is a joke, and questions get dismissive replies.
***This does not apply to ALL Dbat teams, but is likely a symptom of corporate mentality***
Want to throw over $2000 away? Play for Dbat.
They bring in coaches with little to no experience to fill positions as Head/Asst coaches for the teams that people pay $2000+ for. Sorry, but no first year coach should be a head coach and definitely not of a high school age group of boys that have paid to play. With that said, if you have the money, then you can play for Dbat. The "recruitment" process is joke.
Questions are met with "how dare you question me," no response at all or "don't bother me while I am on vacation" when in reality, you are supposed to be coaching the game.
I have attempted to contacted higher ups but no response either. They simply want your money, not your input/concerns.
Beware and be cautious with promises given.
Billing
- - The company advertises a cancel at any time policy.
- - They charged $48 three days after the cancellation request and DBat gave no response to my email.
The company offers a "cancel at any time" policy howevwr when i requested to cancel membership. They conveniently charged my card $48 3 days after my request.
No response back from DBat on my email as to why that was done. I wouldnt recommend using this company.
Irving, Texas
Dbat Membership Review
- - The place is run by crackpot people.
- - People whose children don't attend are treated poorly.
- - They keep charging after cancellation and are crooks.
This place is put together by a bunch of Oconner crack pot people.If your son or daughter doesn't attend this school your a scrub to them.Oh and you give them your account info and they continue to take money from you even when you cancel your membership.what abunch of crooks.
False Advertising and not honoring agreements
- - Promised a detailed baseball curriculum but most time was on games.
- - Bunting and instruction were not covered for $250; management gave excuses.
I put my son in a baseball camp at Dbat (Atlanta location) for the week. I signed up because of the detailed curriculum they promised to cover in the camp.
After talking to my son daily, it turns out that the majority of the time was spent playing whiffle ball, kick ball, dodge ball, extended breaks/lunch, and movies. They never covered the bunting, and other specific instruction promised for the $250 we paid. When we talked to the management, all they did was make excuses and unwilling to make it right.
We will never go back to this place as all we got for the $10 hourly rate was baby sitting.
Another huge disappointment for my son was on his birthday where they promise if you come in that they will give you a pair of batting gloves free. However, when my son chose the ones he wanted, they told him that they were not among the free ones he could have.
They have to be the Dbat brand that are spider-webbed and was told an instructor before we selected them that they are cheap and fall a part.
Some birthday present and all the management could say is "I am sorry" despite having spent almost $1000 there over the last 3 months. Yes, my son was :cry
Marietta, Georgia
It's what didn't happen at DBAT
- - Value is poor; membership discounts don’t deliver promised instruction.
- - Only about 10 minutes of real instruction in a 30-minute lesson.
You definitely don't get what you pay for. Even if you sign up for their monthly memberships to get discounts you don't get the instruction promised in clinics.
The good instructors usually stay book and you are lucky to get 10 good minutes of real instruction out of a 30 minute lesson. I am exhausted complaining about it and hearing all the excuses and how they promise to get better. They never have! They like to tell you that there are no quick fixes to learn how to hit a baseball and it is a process.
I understand that to a point, but my son is probably more discouraged since taking lessons there. Not sure if the instructors try to over complicate things for this age group, but while they have experience playing baseball I seriously question their ability to teach and they are two very different things.
It is much different to teach an 8 year old vs a 16 year old how to bat. We have wasted thousands of dollars there and don't recommend DBAT to teach some in Little League the fundamentals of baseball
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Your character was defined when you said your kid was so bad he batted last and barely plays. No father ever talks down on there kid.
Suggesting he needs lessons and talking down on his abilities are 2 different things. Good on them for refusing!
This was a year and a half ago. Seriously? lol
Well since no one is going to do it I guess I will. I’m sorry you can’t respect a policy of scheduling a lesson if you want one.
I’m sorry you took it to heart when you were told no and got an attitude. I’m sorry he needs them since he bats last and barely plays. But most of all I’m sorry he has a father like you.
No one had to make you look bad in front of your son, you do a good enough job of that yourself…. I’m sure they’ll miss your $68 dollars a month.
Mr Morales made a comment that he did not want to teach my son because of my attitude in front of my son. It was very unprofessional.
I would not recommend him or the manager Caleb to instruct any child as they will try and make you look bad. I paid D-bat Joshua a lot of money to teach my son and to have a platinum membership. They have a chip on their shoulder like their in charge and there better not be anyone question their leadership. The customer should be granted some leeway and communication should be clear and not at the managers discretion.
I don't even want an apology anymore. Some professionalism would be enough at this point.
Sitting there with your arms crossed like you are perfect and don't care about the customer and/or the way you talk in front of their child is not professional. If it was my business, he would be terminated from employment for his comments in front of my son.
Sounds to me like the staff is replying. There was noone standing there listening to the conversation I had with the staff. And now my responses are being deleted.
No one*
Lying to make people look bad isn’t a good look…. But anyways have a nice day!
I did not lie about anything I said. I don't lie about reviews.
Sorry if you have a personal connection and don't like what I said. Too bad. Truth stand.
It shall set you free. And you have a "great" day.
Liar, the person whom you are addressing DOES NOT have a personal connection.
I was at the facility yesterday when that incident occurred, and I respectfully disagree with you sir. They both showed you the utmost respect with your continuous demanding expectation of Mr Morales giving your son a lesson without scheduling an appointment in advance. I think they both deserve an apology from you and I have no problem telling the actual story that occurred at the facility.
So this is a ball faced lie. Again, personal connection.
It was not about a scheduling conflict. It was a communication issue with the manager. Sorry.
I had let this go, but I will not have my character attacked by someone that does not know the circumstances. Did you get a free lesson for your lie?