Herson Hdw
map-marker Pawtucket, Rhode Island

System not working

There is no way to get help! If you call they direct you to a chat help center, and no one responds! Its so unprofessional!

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User's recommendation: I wouldn’t do it! When this company was salon Iris it was wonderful! Whoever these people are now… are horrendous!

Kimberly M Bzg

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Verified Reviewer

Same problem no resolution/notifications are wrong

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DaySmart Appointments - Same problem no resolution/notifications are wrong

NI have already called and was told a request for a new number was being established and never heard back . Meanwhile more notifications are going out telling customers their appointment was changed which isnt true!

If this doesnt get resolved within a week I will be going with another company. I cant have this

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Pros:
  • I like most of it
Cons:
  • No waitlist cant do joint ticket checkout

Preferred solution: It resolved or I’m leaving and I expect you to pay for a month with the company I chose to go with

Davine Oli

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Monroe, Georgia

Requesting Urgent assistance

DaySmart app. down unable to process our work this is the second.

We have client schedule for food pick up appointments and we are unable to see how many are the family.

Any help you can give us will be great appreciated. We have already have a ticke

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Lori K Ryr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

On hold too long with No call back during scheduled appointment time

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Liked Meevo program much better.

Representative could not access team viewer

Was on hold too long when trying to connect.

I need someone experienced to call me back when they know how to connect with team viewer.

Please contact me tomorrow with times available

971-404-****

Thank you,

Lori Keller

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Lori K Evc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer service live person

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Was waiting to have Representive connect me and her to team viewer

Waited on hold for 10 minutes Too long so I Hung up and no called me back.

Please have your computer technician call me back today or tomorrow am when someone who knows team viewer can help.

I need to walk through transactions + daily sales reports so I can ring up sales ASAP.

Cell # 971-404-****

Lori Keller

Vancouver Laser Skin Care Clinic

Keller Med Spa & Laser

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Loss:
$2
Cons:
  • Preferred meevo

Preferred solution: Price reduction

User's recommendation: Will not recommend at this point.

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