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Daymak

Daymak

www.daymak.com
What is your customer experience with Daymak?

Daymak Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Daymak has 1.6 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Wear a body cam when dealing with Daymak", "Don"t expect honesty, even if you are a repeat customer", "Do not buy unless they upload an information site.", "Do not buy a Daymak. Thier warranties are absolutely useless. They tell you to the guy that sold it to me and nobody services them in Durham".

  • Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.

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Media from reviews

Daymak - Follow Up To Review- Repeat Customer Overcharged
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Antwine Pxy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cincinnati, Ohio

Lost key to e-bike

Lost key to Paris e-bike and no one is helping me to figure out a solution. Id appreciate some sort of help. Thank you.

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Resolved
John R Mlm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Follow Up To Review- Repeat Customer Overcharged

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Daymak - Follow Up To Review- Repeat Customer Overcharged
Contains 1 confidential file for company representatives
Updated by user Jun 15, 2023

Have been charged the right amount now after some help from my credit card company. Gil at ebike universe and Daymak were not helpful at all and lied to me through out.

They did not cheat me on the price. They did cheat me of the time and effort I spent chasing the overcharges.

That's terrible consumerism that they do and to put it bluntly. They are liars and crooked at the Vancouver store.

Updated by user Jun 15, 2023

Company fixed the issue and I have been provided with partial refund.

Original review May 27, 2023
I am still attempting to get my refund from Daymak and Ebike universe in Vancouver they promise to mail me the money I was overcharged, but will not confirm this with an email or text. I also asked for a new receipt with the corrected amount, that should have been approximately $2466.45 instead of the $2910.88 I was charged and when I called Gil at ebike universe for this reason he promised to send me an updated receipt, which I have not received.

At this point I am attempting to recoup the money by other means and wonder in whose pocket the 181 dollars and change from the provincial sales tax I was overcharged would have ended.

I will give an update on pissed consumer on how this ends. One last thing, I Love my Daymak Phoenix and have had a lot of fun with both Daymak bikes, but Daymaks style of consumerism has changed the way I see Daymak, and it will be very difficult for me to buy another bike from them.
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Loss:
$444
Pros:
  • Good cheap transportation
  • Coolest lookin bikes
Cons:
  • Terrible after sale experience
  • Dishonest with customers

Preferred solution: Apology

User's recommendation: Wear a body cam when dealing with Daymak

2 comments
Guest

This is really a complaint about a retailer not the eBike manufacturer. Thus it is not a valid review of the product.

Guest
reply icon Replying to comment of Guest-2344914

Ebike universe and Daymak are the same. I spoke to Daymak twice and Ebike universe six times.

Daymak told me I would hear from their reprentative supervising ebike universe in Vancouver while the store manager said he is just an employee.

I did not hear from the managers supervisor and saying I'm just an employee is a cop out. Daymak and Ebike universe are the same people

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Anonymous
map-marker Lower Sackville, Nova Scotia

To protect other people from buying this junk.

Bought a Daymak e-bike from dealer who sells electric cars. I was told they offer repairs.

Turns out repairs depot was 3 hr trip away. Quality is not there.

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Richmond, British Columbia

Manager of ebike was dishonest about sales price and charged me pst in B.C.

Contains 1 confidential file for company representatives

I bought a Daymak Phoenix ebike on May 2, 2023. I bought it in person at ebike universe in Vancouver.

This was my second purchase from this store, as I bought a Pithog Max on January 12, 2021. I gave the store the benefit of the doubt as a repeat customer. I didn't look at the bill until 3 days after buying the bike and was surprised to see I didnt get the sales price the Ebike universe employee promised me which was approximately 250 dollars, and he charged me provincial sales tax on my ebike which isn't taxable in B.C. the amount was over 180 dollars.

Furthermore, I called the store and the employee claimed that he gave me the discount and I did have to pay the PST and wanted to give me a link for electric vehicles rebate. He was unpleasant to deal with, I finally was able to convince him he needed to refund the tax through the government website. He claimed he didn't know even though the ebikes havn"t been taxed provincially in two years, which I found hard to believe. I love both bikes but not the dishonesty from Gil the employee at ebike universe in Vancouver if that's his real name.

He called me the next day and said he sent the head office the refund request and followed up three days later and was much more professional and said I would either get a check or credit the tax back to my card and would keep me informed of the progress. There was no effort to give me the sales price which is 250 dollars that I could use

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User's recommendation: Don"t expect honesty, even if you are a repeat customer

Mad D Udw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Throttle problem

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My daymak acceleration randomly cuts off to 95% I'm not sure why this happened but it's stuck going 5km speed now a very frustrating situation

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User's recommendation: Do not buy unless they upload an information site...

Glen F Dxj

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Verified Reviewer
| map-marker Ajax, Ontario

A defective scooter

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Hopeless useless Boombuggy scooter. Got ripped off for 4000.00. Their products are no good and ther warranties are next to *** all.neverdo not but

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Loss:
$4000
Pros:
  • Hopeless company

Preferred solution: Full refund

User's recommendation: Do not buy a Daymak. Thier warranties are absolutely useless. They tell you to the guy that sold it to me and nobody services them in Durham

Anonymous
map-marker Valparaiso, Indiana

Calling about the boomer beast ultimate

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I didn't call, I'm wondering what the deal is on the boomer beast ultimate, does it come fully assembled and do you have any fiance programs

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johnny s Sxb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North York, Ontario

Scammed me, who buys a bike without a battery?fo $3500

i bought a brand new bike and a second batterie, cost 3500 i recieved a battery without the wire harness, they wanted more money from me,

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Pros:
  • Sales

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