DayGlow
DayGlow Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DayGlow has 2.4 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't Order from them. They don't give a crap about their fans.".
Consumers are not pleased with Customer service. The price level of this organization is high according to consumer reviews.
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Resolved: Purchased item on November 27; received email that store "accepted" my order on December 23
Company fixed the issue and I have been provided with apology.
I ordered sweatshirt on 11/27. It's 12/24. Have emailed company numerous times and haven't heard anything back.
I purchased a $50 Dayglow (https://store.dayglowband) sweatshirt for my daughter as a Christmas present. There was no communication from them at all until I got a message from Shopify on December 23 that the store had "accepted" my order.
I got an email a little later from the store stating cheerily that the package is on the way. Yet today, Christmas Eve, tracking shows it hasn't even left the facility. I used Dayglow's online help tool yesterday to sent a message and haven't heard anything back. I understand that shipping is a challenge during the holidays and pandemic.
But this store really outdid themselves in terms of terrible communication and irresponsibility. Dayglow - if you want to make money from your merchandise, then choose a vendor who respects your fans.
- Terrible communication
- Overpriced
- Ridiculously long shipping times
Preferred solution: Let the company propose a solution
User's recommendation: Don't Order from them. They don't give a crap about their fans.
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