Skip to content
  • Login
DayGlow

DayGlow

www.dayglowband.com
What is your customer experience with DayGlow?

DayGlow Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • DayGlow has 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Not worth the money", "Don't Order from them. They don't give a crap about their fans.".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

View full overview ›

Media from reviews

DayGlow - Broken stuff
DayGlow - Broken stuff - Image 2DayGlow - Broken stuff - Image 3DayGlow - Purchased item on November 27; received email that store accepted my order on...
View all media ›
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Singapore, Singapore

Broken stuff

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
DayGlow - Broken stuff
DayGlow - Broken stuff - Image 2
DayGlow - Broken stuff - Image 3
Contains 2 confidential files for company representatives

Cassette tape case arrived broken and cracked and the music on one of the tapes is annoyingly louder on the left side this is only on side A spent a lot on shipping so its annoying that not even the quality of the tape itself is good

View full review

User's recommendation: Not worth the money

Resolved
Rachel G Hhd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Purchased item on November 27; received email that store "accepted" my order on December 23

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
DayGlow - Purchased item on November 27; received email that store accepted my order on...
Updated by user Dec 28, 2020

Company fixed the issue and I have been provided with apology.

Updated by user Dec 24, 2020

I ordered sweatshirt on 11/27. It's 12/24. Have emailed company numerous times and haven't heard anything back.

Original review updated Dec 24, 2020

I purchased a $50 Dayglow (https://store.dayglowband) sweatshirt for my daughter as a Christmas present. There was no communication from them at all until I got a message from Shopify on December 23 that the store had "accepted" my order.

I got an email a little later from the store stating cheerily that the package is on the way. Yet today, Christmas Eve, tracking shows it hasn't even left the facility. I used Dayglow's online help tool yesterday to sent a message and haven't heard anything back. I understand that shipping is a challenge during the holidays and pandemic.

But this store really outdid themselves in terms of terrible communication and irresponsibility. Dayglow - if you want to make money from your merchandise, then choose a vendor who respects your fans.

View full review
Cons:
  • Overpriced
  • Terrible communication
  • Ridiculously long shipping times

Preferred solution: Let the company propose a solution

User's recommendation: Don't Order from them. They don't give a crap about their fans.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article