Could not contact by phone!!

My January book is missing pages 14-23 I have been trying all day to reach by phone. I have been a customer for over 20 years!!

User's recommendation: Beware and keep try every number!

View full review
#2381885 Review #2381885 is a subjective opinion of poster.
New York, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer Service won't Respond

Today is 1/7/2021 - On December 22, 2020 I placed an order. My credit card was charged immediately and the confirmation said I'd receive my order Jan, 2 2021. It didn't show up so on Jan 4th I tried contacting Customer Service. I've tried all three methods - Chat, Email and the 800# and nothing works. I've tried every day for four days and still no contact. I've waited on hold on the 800# for 30 minutes and no one picks up. They have a feature that says they'll call you back. Three days later still no call-back. I sent an email and three days later still no response. I've tried the chat function several times and waited 15 minutes each time and it never connects. On their website my order still shows in process.
View full review
#2370454 Review #2370454 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Brands Related to DAY TIMER

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article