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Day and Ross

Day and Ross

www.dayross.com
What is your customer experience with Day and Ross?

Day and Ross Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Day and Ross has a 2.0 star rating from 3 reviews with 100% unfavorable sentiment; recent recommendations include "AVOID AT ALL COST" and "Be careful who is driving". Reviewers value the Exchange, Refund and Cancellation Policy and note a medium price level.

Key Takeaways for Future Customers

  • Check Day and Ross reviews and monitor customer service response before booking.
  • Confirm billing and potential storage charges in writing to avoid disputes.

Negative Feedback / Risk Areas

  • Frequent customer complaints about delayed deliveries and poor communication.
  • Reports of unsafe driving behavior and lack of follow-up on claims or refunds.

Positive Feedback

Customers appreciate clear exchange and refund policies when honored.

View full overview ›

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Show reviews that mention
storage charges useless cost freight delays avoid frustration storage driver contact
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Emily Z Jjz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winnipeg, Manitoba

About storage charges

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AI Highlights
  • - I have been trying to contact the carrier since April 6th.
  • - The carrier did not provide communication or follow-up.
  • - Storage charges should be reviewed.
Original review updated Apr 11, 2026

Hello,

Thank you for arranging the delivery for next Tuesday.

I would like to clarify that I have been actively trying to contact the carrier since April 6th regarding my shipment.

I did not receive any successful communication or follow-up, despite multiple attempts to reach both the head office and the driver. Therefore, it is not accurate to state that the consignee was unreachable. I also have records of my contact attempts starting April 6th.

Given this, I trust that any potential storage charges will be reviewed accordingly, as the delay was not caused by me.

I appreciate your understanding.

Thank you.

Preferred solution: Cancel storege charges

View full review
Mark F Owe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Most unprofessional company out there! Avoid at all cost!

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AI Highlights
  • - Delays last for weeks and they don't deliver.
  • - No one to talk to.
  • - Timing is unclear and freight delivery is not guaranteed.

They just don't deliver. Keep pushing and pushing.

Delays are for weeks! No one to talk to! They don't mind if you get your freight or not.

Timing-I am not sure they understand how it should work. Useless, lies all over,

Pure frustration!!!

Loss:
$20000
Cons:
  • Unprofessional
  • No communication
  • Lazy

User's recommendation: AVOID AT ALL COST

View full review
Anonymous
map-marker Five Corners, New Brunswick

Family on bored with.dricer

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AI Highlights
  • - A family member drives for the company.
  • - Since seating changes, drivers were told not to bring family.

Hey

Im writing you about wonderful something

I have a family member who drive for you folks and ever since they start putting rear facing and forward on the truck all drivers was told they could not bring familys with them in the summer months or wife anything of year was wonder whats the truth behind this can you bring family or not

View full review
Melanie J Xov

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delayed delivery

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AI Highlights
  • - Time-sensitive equipment hasn't been unloaded since April 18.
  • - We were invoiced for an item still on your dock and request escalation.

I am writing in hopes that i can reach an escalation manager. I work for Kehoe Equipment in Edmonton Alberta.We have a very important time sensitive piece of equipment going to a hospital that has been sitting on a truck not unloaded since April 18th, this is unacceptable.

Ive reached out to customer service I understand that there is a new software being introduced but i do not see why this should be affecting the delivery of our items??? on top of that we've been invoiced for an item still sitting in your dock.

View full review
Anonymous
map-marker Columbia, South Carolina

Driver pulling out in front of people and not having any brake lights

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The 2nd shift spotter at pca Honea Path pulled out in front of my wife and a few other cars and when she pulled up at pca did not have any brake lights on or signal and almost caused an accident

User's recommendation: Be careful who is driving

View full review

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