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Bad customer service. They also damaged my vehicle and did not disclose it

Davis Body Shop - Bad customer service. They also damaged my vehicle and did not disclose it
Davis Body Shop - Bad customer service. They also damaged my vehicle and did not disclose it
Davis Body Shop - Bad customer service. They also damaged my vehicle and did not disclose it
Davis Body Shop - Bad customer service. They also damaged my vehicle and did not disclose it
Davis Body Shop - Bad customer service. They also damaged my vehicle and did not disclose it
Davis Body Shop - Bad customer service. They also damaged my vehicle and did not disclose it
I was referred here by a couple of people that I know so based on the positive things ive heard I decided to give them a shot. I had two fenders that needed to be installed that were aftermarket when I got there the guy who I think is the owner was very courteous and seemed knowledgeable about what he was doing. I explained the issue I had with 1 of the fenders and showed it to him, The initial quote was for $100 after he saw a few th9ings that may be an issue I was quoted the $120 to $130 price range which I was fine with. After they had my car all day he sends a text message saying the body lines aren't straight and that he would explain the issue to me when I got there. I was in traffic so I called my rider heard the whole conversation was sitting next to me to hear him change the price to $150 due to the issues they ran into. I explained that I only had the amount he quoted me and he catches an attitude over the phone saying he would take the fenders off and put the old ones back on. Once we arrived I inspected the car and saw a piece of metal facing straight down that was close enough to the tire that the slightest bump would slice it open. I asked him to fix it he bend the metal piece back out of the way which should have been done when the fender was put on. He said he worked on the car all day which is why the price was more, however, any shop when the price is different is supposed to call you to let you know and see if you are ok with the increase and if not the shop stops what they are doing and puts everything back together. He showed some of the things that the shop had issues with the install which I understand but when you do a half job and charge more there is an issue. He went on to say something else and I just wanted to end the conversation and told him "you went against your word you charged more than you said there is your money we are done here. He then said I have 30 seconds to get off his property and that he didn't care who I was and that he was prior law enforcement lol. For him to carry himself that way is very disrespectful to all law enforcement officials. Being a former military retiree I do not go against my oath or ethos. After a short exchange of words, he told me to get my junk and get off his property. I do not argue or get into physical confrontations unless the situation dictates and someone puts hands on me but this dude was a trip and it was just flatout funny honestly but anyway instead of stooping to his level as bad as I wanted to I will make my experience known on every platform. Once I got home I noticed there were some wires broken on my carbon fiber hood along with cracks I will post pictures that you can see of photos I took before going to the shop and after I left the shop. I have included photos of the work they did I take nothing personal but if he would have called before to explain I may have been able to understand and decide from there but for someone that not only owns the business but was prior law enforcement to act in the manner he did was unethical and disappointing. Material items can be replaced and fixed but not owning up to your responsibility and having integrity is the issue. I understand some things cannot be helped and I am pretty understanding and laid back if the communication is good and the issue is worked out but to be charged more after what the photos show proves that it was a ripoff

User's recommendation: Avoid at all costs.

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ID
#2501537 Review #2501537 is a subjective opinion of poster.
Preferred solution
hood repair and or replacement. better service on products I trusted them to install correctly

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