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1.7 Based on 148 reviews
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  • Customers like
    • Dress 7
    • Colors 4
    • Leaving that place for good 4
  • Customers don't like
    • Poor customer service 16
    • Incompetent staff 9
    • Return policy 6
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I went to the David's bridal on rivers avenue just to get a few measurements, that would take them a maximum of 2 minutes to do for me to help me order a dress for my best friends wedding. They were all VERY rude. The red head girl with the not very professional look, not to mention the lip ring & Jason, I believe his name was were less than helpful & RUDE! DO NOT go to this store, they will not help you! Read more

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I went with the bride to get sized for my bridesmaid dress. I ordered the dress that same day and was forced to pay for the whole cost of the dress that day and sign something that said that this was a final sale. The dress arrives a week or two later and I pick it up without any problem. The wedding is called off a few weeks later at the beginning of February. I call the store to see if I can get a refund and make them understand that I just... Read more

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I currently work at the David's bridal at per bossier mall in La. Working under a store manager with a poor attitude and a lack of professionalism, causes a great deal of problems for example the lack of lunch brakes even after working an 7 or 8h shift no food no rest and yet the store manager will grip at you for no making sales and moving to slow. I am a diabetic and no food can be a major problem however from Miss Janann herself the employees... Read more

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Awesome 1st time experience with Kati in the Ashwaubenon store. Thank you

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Went to store for brodesmaid's dresses. Picked out the ones my party liked and received high pressure to order that moment because if we didn't they "couldn't guarantee they'd arrive in time because there was a 3 month wait for that particular dress". Went outside, checked the website and ordered all the dresses from their website and received 5 days later. Now, 3 years later, I am a matron of honor and they tried to pull the same high pressure... Read more

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I went to the David's Bridal in Springfield, PA (Store 26) on November 30th and bought a bridesmaids dress. The staff were kind and extremely helpful. I was expecting the entire process to be much more painful and time consuming than it actually was. I was assisted in pulling dresses, trying them on and finally making a purchase. My time in the store was exceptional. My problems with David's Bridal began on December 19th, almost three weeks... Read more

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First, I want to tell you my experiences at the store. My friend and I are both getting married and we both made an appointment at the Brea, California one to go try on bridal dresses. I told my dresser (or whatever you call them) that I do not like mermaid styles and my budget is around $500. Guess what? She bought all of the dresses for me to try on the mermaid style (WTF). Second, all of the dresses were over $500. She claimed that my budget... Read more

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So unhappy with David bridal. I ordered my dress went in to pick it up and went i tryed it on their were strings hang put every were ther was a riped and of one the sales people riped even more while i qas onvyhe dress. They lady who sold me the dress told the corset came with nope so now i get to pay another $70 for it. When i called corporate the told me they would give 20% off. Really what does that nothing. I tryed to return my dress they... Read more

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Let me start by saying I am not a person that ever complains about service. I understand that things can happen that are out of a store's control, and one bad experience doesn't mean the store is bad. That being said, this place has absolutely horrible customer service. Some of the worst I've ever seen and on many different occassions. I bought my wedding dress here and have had to get several bridesmaid dresses here. (Unfortunately, there are... Read more

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Very poor customer service. Rude and inconsiderate staff. Very unprofessional staff. Very snooty. I will not recommend this store or company to anyone. I will make sure I warn everyone that this store and this company are a bad choice for brides and others.This is my very first review of any business. Felt so necessary to review this store and company to save others from disappointment. Was charged extra for not picking up dress one day earlier.... Read more

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