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DavidLloyd

DavidLloyd

www.davidlloyd.co.uk
What is your customer experience with DavidLloyd?

DavidLloyd Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

DavidLloyd has 1.0 star rating from 1 review with mostly dissatisfied consumers noting long wait times and poor experiences.

Positive Feedback

One reviewer attempted to reinstate a membership, indicating some customers seek to continue using services despite issues.

Negative Feedback / Risk Areas

  • Long phone queues and slow customer service affect membership access and support.
  • Billing concerns and high price level increase DavidLloyd customer complaints.
  • Reports of poor branch management and unresolved staff and safety issues.

Key Takeaways for Future Customers

  • Expect potential delays when contacting customer service; plan before cancelling or changing membership.
  • Document billing or refund issues promptly and escalate if unresolved.
  • Research DavidLloyd reviews for branch-specific reports before joining.
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Anonymous
map-marker Chingford, Waltham Forest

Wait times dialling customer service 0208 559****

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I am trying to set my membership back up after accidental cancellation.

I have been in queue over 3 hours. I have been number 3 for over an hour.

User's recommendation: Tell us your closing time it is 9 pm, I have been number 3 for over an hour

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Dan F Sip

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Verified Reviewer

Wrongful dismissal

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AI Highlights
  • - Requests head office number.
  • - Alleges poor Kidbrook management; unpaid wages, no app access, no benefits, probationary layoff; kitchen infestation.

Can I please have the contact number for the head office of David Lloyd?

My son has been treated appallingly by David Lloyd and I am planning on taking legal action.

The head office need to understand how poorly the Kidbrook branch is being run...the manager (Russell) is getting staff in their 3 month probation to open and close the whole place on their own, My son didn't get paid for the first 2 months he worked there and has still never received is access to any of the apps, his thumb print entrance never worked and he never received any of his benefits, he was then laid off after his 3 months probation for no reason whatsoever.

Tyler does not what his job back but we wil make sure EVERYBODY hears about how porrly treated he was and how badly managed the Kidbrook branch is...I should also mention the Rat and Fly infestation in your kitchen...again not to cause problems but you really should know what an absalute shambles Russell is.

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