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David St Hart Fencing

David St Hart Fencing

What is your customer experience with David St Hart Fencing?

David St Hart Fencing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Overall Customer Rating and Sentiment

David St Hart Fencing has a 1.0 star rating from 1 review, with consumers mostly dissatisfied and complaints focused on installation, high price, and poor customer service.

Positive Feedback

Installation work was completed and the installer returned to address issues, showing capability to perform fence and gate installs.

Negative Feedback / Risk Areas

  • Repeated poor communication and aggressive customer service behavior reported in David St Hart Fencing reviews.
  • Installation quality issues requiring rework and refusal to correct agreed specifications.
  • High price level noted alongside unresolved David St Hart Fencing customer complaints.

Key Takeaways for Future Customers

  • Check recent customer service experiences before hiring and read company reviews.
  • Confirm measurements and written agreements on installation details.
  • Be prepared to escalate if issues arise, as warranty or remedy responsiveness may be limited.
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Christy B Vtc

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Verified Reviewer

Poor installation and worse Customer Service

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AI Highlights
  • - Gate height was 1/8 inch off concrete, not 2 inches.
  • - 3 days no-show; wife screamed on a call; they refused to raise height and walked off.

They came out to install a fence and a fence gate. We agreed on a determined height off the concrete (2 inches).

They only installed it about an 1/8th of an inch off the concrete instead. After contacting them, they came out the next day to review and agreed to move the gate an inch higher. They also stated the gate was sagging and to install anti-sag kits. They agreed to also install those the next day If I purchased them.

They no showed for 3 days. On the 4th day, the wife called and SCREAMED at me and ending up hanging up on me. They stated 2 weeks was too long to determine if it was the incorrect height. After confronting the wife about her inappropriate behavior on the phone she continued to scream.

2 days later they came out to install the anti sag kits but refused to raise it. He then started screaming at me as well telling me that he would never complete the job and walked off.

Pros:
  • Install
Cons:
  • Terrible customer service

Preferred solution: Apology

User's recommendation: Dont use them. Ever.

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