This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer Advanced Reviewer

Not given the lease contract

Original review updated by user Mar 27, 2023
Car leased on February 23, 2023. Car was delivered to my home. I have been asking for a copy of my lease contract for the past month to no avail. Being ignored by my salesman and cannot reach finance officer because line is always busy. I have already made 2nd payment and still no lease in the mail.

User's recommendation: If possible, go elsewhere.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4467638 Review #4467638 is a subjective opinion of poster.
Location
Frisco, Texas
Cons
  • Lots
Preferred solution
Lease contract paperwork

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer Advanced Reviewer

Add on to first review

1.0
Update by user Jun 23, 2020

I want my refund put back into the account is was wrongly take from. They are unwilling to do that. They admitted the money was not supposed to be taken but they are not wanting to refund me in the same manner that my payment was from.

Original review posted by user Jun 23, 2020
They are not willing to put back the money from the account that it was erroneously taken out of. I have never dealt with a company that doesn't reinstate a credit to the original account of payment.

User's recommendation: Go to Lute Riley instead.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#2008065 Review #2008065 is a subjective opinion of poster.
Location
Dallas, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer Advanced Reviewer

They took one too many automatic payments

1.0
Update by user Jun 19, 2020

Just make sure you do not have an automatic payment coming due within 14 days or else they will take it anyway despite your cancelling such payment through their site.

Original review posted by user Jun 19, 2020
I had new leased CR-V delivered and old one taken on 6/4/20. I then "x-ed" payment due 6/9/20. When I went into my bank statement today (6/19) I saw Honda payment for June taken out of my account. Then went into Honda account and saw that although I got new car on 6/4/20, the settlement payoff was listed as 6/15/20 and therefor they took the 6/9/20 payment. I called Honda and they said "it takes time to receive the payoff check by mail and deposit it" and that the only one who can reverse the charge is the dealership. Are you kidding me? 11 days? In 2020 Honda does not deal with electronic payoffs?Ju In any event, I called the dealership finance department number I had and reached Melvin who told me he was at home taking a shower and that his boss is Tom. I called Tom and left a message. Still waiting for a call back from Melvin, Tom or even the salesman Scott. We'll see. If I do not get a reversal of June payment I will call my bank and see what they can do about the automatic debit payment that shouldn't have been.

User's recommendation: Just be very careful financially before you sign with dealership.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#1998670 Review #1998670 is a subjective opinion of poster.
Cons
  • Finance deparetment
Loss
$94
Preferred solution
Full refund

Great new purchase experience

I purchased a new 2018 Honda CRV this past weekend. I have to say that it was a very pleasant experience. Not at all what most people think of when buying a new car. I worked with Victor Berry, a very pleasant young man. He was extremely helpful and I would definitely recommend him to others. Still waiting on my official survey from Honda, but wanted to get this out there for Victor. Happy
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#1465871 Review #1465871 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Reason of review
Good customer service

Companies Similar to David McDavid Honda Of Frisco

Lute Riley Honda reviews and complaints

Lute Riley Honda

1.1
14 Reviews

“Terrible experience with this dealership. The one thing I regret in my life is buying a car from them. I...“
Superior Auto reviews and complaints

Superior Auto

1.1
28 Reviews

“My car got taken while in the procsses of paying the payment and they dont have a 24/7 number to call...“
Matos Used Autos reviews and complaints

Matos Used Autos

0.0
2 Reviews

“I have been dealing with this place for a few years now and have had a great experience with friendly...“
South Motors Honda reviews and complaints

South Motors Honda

0.0
2 Reviews

“I JUST LEASED A CRV-EX-L NAVI FROM HONDA SOUTH MOTORS AND AM READY TO CANCEL MY INS AND TURN THE CAR...“
See more Dealers Businesses ›

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article