I went in for regular oil change on my 09 Corolla. The service guy Dave said they would do 50,000 check. He came back and said I needed new water pump 475. Then I said I don't have the money, he acted like the pump could go at any time. So I got the money together, bought my own parts took it back for them to install. When I picked the car up he said they can't guarantee the labor. I'm a hard working US citizen limited income, I need transportation. I think that was a very mean and rude thing to say. The parts I purchased are lifetime guaranteed. I won't EVER go BACK or purchase another TOYOTA!!!! I've had only TOYOTA'S since 18, now 55. *** Dave at David Bruce In Bourbonnais, Illinois!!!!P.S. he never did show me the leak or old parts!!!!
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