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Dave McDermott Chevrolet

Dave McDermott Chevrolet

www.davemcdermottchevrolet.com
What is your customer experience with Dave McDermott Chevrolet?

Dave McDermott Chevrolet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Dave McDermott Chevrolet has a 1.0 star rating from 1 review; consumers are mostly dissatisfied due to a month-long delay for a GM air bag and reported poor customer service from the dealer.

Positive Feedback

No positive feedback noted in the single review.

Negative Feedback / Risk Areas

  • Long delays obtaining GM parts and unclear timelines reported in Dave McDermott Chevrolet reviews.
  • Complaints about poor customer service and referrals to General Motors for parts status.
  • Operational impact for fleet purchases cited in Dave McDermott Chevrolet customer complaints.

Key Takeaways for Future Customers

  • Expect possible delays for GM parts and verify lead times before purchase.
  • Confirm service communication practices and ask how fleet purchases are handled.
  • Consider contacting GM directly for parts status if service desk cannot provide timelines.
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Aire S
map-marker Delhi, Delhi

Buyer beware

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AI Highlights
  • A 2017 truck has waited a month for an air bag from GM.
  • The dealer says contact GM and cannot provide an ETA, delaying our fleet work.

We had a vehicle that has been waiting on an air bag from General motors for a month. To date the mechanic has had no luck with the GM dealer McDermott Chevrolet in CT.

From what Tom from McDermott told me to contact GM and said they send what they want when they want and referred me to General Motors @866-522-**** as they can't answer when they will receive this air bag.

We are a full service contractor and to be down a vehicle for this amount of time affects our business.

We purchase many fleet vehicles and going forward this will impact any future decisions on fleet purchases and doing business with General Motors. This shouldn't be this hard the truck is a 2017 model.

Totally not happy with GM.

Poor customer service, poor business practices.

Loss:
$20000
Cons:
  • Unable to obtain replacement parts
  • Poor customer service and quality of car
  • Given the runaround

Preferred solution: Deliver product or service ordered

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