DatMan
DatMan Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DatMan has a 1.7 star rating from 6 reviews, with consumers mostly dissatisfied and 50% saying they would likely recommend the service; rating distribution is heavily unfavorable.
Positive Feedback
Some DatMan reviews note improved email communication and instances of good customer service; a few users reported successful refund handling when they provided full order and transaction details.
Negative Feedback / Risk Areas
- Repeated DatMan customer complaints about funds not being refunded and allegations of stolen money.
- Frequent long delays waiting weeks for a refund and poor problem resolution from customer service.
- Complaints about billing practices and high price level harming small businesses and reputations.
Key Takeaways for Future Customers
- Exercise caution using DatMan as a payment merchant and read refund policies first.
- Document all transactions and communicate via email to support refund requests.
- Consider alternatives if billing reliability or prompt refunds are critical to your business.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DatMan has a 1.7 star rating from 6 reviews, with consumers mostly dissatisfied and 50% saying they would likely recommend the service; rating distribution is heavily unfavorable.
Positive Feedback
Some DatMan reviews note improved email communication and instances of good customer service; a few users reported successful refund handling when they provided full order and transaction details.
Negative Feedback / Risk Areas
- Repeated DatMan customer complaints about funds not being refunded and allegations of stolen money.
- Frequent long delays waiting weeks for a refund and poor problem resolution from customer service.
- Complaints about billing practices and high price level harming small businesses and reputations.
Key Takeaways for Future Customers
- Exercise caution using DatMan as a payment merchant and read refund policies first.
- Document all transactions and communicate via email to support refund requests.
- Consider alternatives if billing reliability or prompt refunds are critical to your business.
Media from reviews
London, England
Transfer the money to our bank account
- - Money wasn’t returned; they are paying bills and wages and struggle.
- - They want to update bank details but aren’t helped and payments stopped.
They didn't return our money we stuck to pay the bills and wages , we are struggling,
We want to update our bank details. But they are not helping us instead they stop paying our hard working money, now we are struggling to run business, so please don't delay give us our money,
User's recommendation: 1
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Waiting five weeks for refund shocking customer service told the sane excuse
Company fixed the issue and I have been provided with apology. After Two months of calling and emailing every day finally got a refund
The restaurant cancelled the order, but the money was still taken from my account. There has been no refund after five weeks, and I was given the same excuse: a technical issue with the refund.
- Take your money and do not refund
Preferred solution: Full refund
User's recommendation: Stay away from this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaiting five weeks for a refund
Nothing resolved have made a complaint still got no where
Waiting five weeks for a refund shocking customer service told the same thing with five weeks still no refund
User's recommendation: Do not deal with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey stole my money and never refunded it.
- - The reviewer calls the company a scam and says refunds are never issued, with excuses like banking errors.
This company is a scam. They claim to process orders for food takeaway businesses, but if you need a refund - good luck!
They will muck you around and never refund your money. They will keep claiming that it's a banking error, or that they're waiting on this or that, but it's all lies.
- Nil
- Steal your money
Preferred solution: Full refund
User's recommendation: Avoid Datman at all costs.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment
They not solving problems, l tryied nothing works, they don't care businesses status, very bad customer service. No recommendations at all.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong order & rude restaurant
- - I ordered my usual with confirmation, but the food was wrong.
- - I asked for crispy meat with mayo, but it was BBQ, and I was suspended from the website.
I ordered my usual, I stated the instructions and even called the restaurant to make sure they get it correct, to getting my food and theyve done it totally wrong!! To which I called them up he was rude down the phone saying he couldnt cook mine for longer bcz of would have set fire but he did my partners well done which should have been mine!
He said hes not doing anything about it and suspended me off the website !! This is disgusting
I asked for my meat crispy with the mayo hes done it with the bbq & I cant have that nor can my partner have mayo due to allergies! But hes saying they are both crispy then changed it to he couldnt do it bcz it would have set fire!!
Im so angry!!! Do they both look crispy NO
But my usual is always done correct!!
Preferred solution: Full refund
User's recommendation: Never
Tredegar, Blaenau Gwent
Payment
- - Shop open a week; Foodhub didn't tell me about Sunday withdrawals.
- - I withdrew last night but didn't receive money for my bill; business is failing.
No solving promlems, no trust, no retu
My shop open just for a week Foodhub didn't told me l have to withdraw sunday, l did last night but didn't receive money, which was my previous bill for my cash and carry. All l wanted pay my bill even l said l can send my invoice for they believe to.
Im my little business falling down but l will sale my car for this week. Be aware from datman and foodhub, no problem solving no thanks
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeware before Dealing with Datman
- - Orders were canceled automatically, but funds were deducted.
- - Refunds have been pending for two months.
- - The issue damaged our business and reputation.
I would like to share a concerning experience with Datman, the payment merchant we used on our website. When customers placed orders, they were automatically canceled, yet the money was still deducted from their accounts.
Despite contacting Datman numerous times, our customers are still waiting for refunds after two months. This issue has severely impacted our business, causing us to lose 50% of our customers. Unfortunately, some customers have taken to social media to spread negative reviews, believing we are at fault for the missing funds.
This situation has damaged our reputation, although the root cause lies with Datman, whom our customers are unaware of. We urge potential businesses to be cautious when considering Datman as a payment solution.
- Stealing peoples money
Preferred solution: Full refund
Hamilton, Waikato
No stars - three weeks. No refund
Requested refund form three weeks. No action other than apology emails. No refund.have to keep chasing up.
User's recommendation: Stay clear or this service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelped me well on the Refund Process
Helped me well on the Refund Process - Good Service
Easy process is to just Email them - If you provide all the information of the order and the transaction details - they are helpfull
- Good customer service
- Email communication is better
- Have to provide all the transaction and order details
Preferred solution: Full refund
User's recommendation: Helped me well on the Refund Process - Good Service
Dublin, Leinster
Refund
Please refund e18 paid to Spiceville through revolut on 7th October. They said they didnt receive payment so I had to pay again with cash.
Regards
Paula Livingstone
User's recommendation: Issue dealt with very effectively
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