
DataRetrieval
DataRetrieval Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DataRetrieval has 2.6 star rating based on 3 customer reviews. Consumers are mostly neutral.
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Review authors value the most Customer service and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
File retrieval, data retrieval total SCAM
These folks are scam artists. They sent someone to my home to pick up my devices and charged me $4,000.
They said they were local but they were not. Their local address is a virtual website. Contact your local secretary of state fraud services and contact your local FBI office!
It seems like the owner is Dmitry Belkin. Yes they have many clone companies and make a living scamming people.
Preferred solution: Full refund

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Verified Reviewer |DataRetrieval.com helped me recover my hard disk
3 months ago,DataRetrieval.com helped me recover my external hard disk.
The hard disk is the biggest one of mine and it saved the most important data.
Then, one morning, I came to office and found that the disk did not show when I pluged it into my computer. At the first time, I thought maybe the disk disconnect with my computer and maybe my computer had issue, but after several times I tried about other computers, the issue was the same.
Therefore,I checked the problem that I made sure that the hard disk was not normal. Then DataRetrieval.com helped me recover my disk.
Very professional and reliable.
I had a very pleasant experience with Dataretrieval . My 1tb hard drive crashed and I couldn't get any of the pictures off of it.
I contacted them and they quoted me. I sent it out and they kept in touch with me, Letting me know that they were working on it. They shipped it back within 48 hours and it worked fine. The price was very reasonable.
I will definitely be using them again if I lose any more of my data from my laptop and/or external hard drive.
I don't know why all the bad reviews. I've used them before and they're always very good.
Data Retrieval Great Service
My computer recently suffered water damage, and I thought all my files were lost. It wasn't until I contacted File Retrieval and talked to them to see if they could help me. They told me to send my hard drive in so I did, and they gave me a call in 3 business days confirming me that my hard drive was still working and they could retrieve my files.
I just want to say a big thank you to file retrieval, for getting all my files transferred over to my new computer as well as retrieving my files. They really came in at a perfect timing for me. Not to mention, the person I talked to was very courteous and gave me quality service.
People are saying Data Retrieval scammed them out of money but I never experienced getting scammed by them and they never took my money.
I honestly thought it was going to cost me a fortune, but in reality retrieving my files was a fair price. I would definitely recommend them to anyone if you need your files retrieved because your computer isn't working. They do great work!
SCAM SCAM SCAM
This was the worst company I've had to work with. I gave them a harddrive and paid $99 for a sped up diagnostic and recovery service.
I was supposed to get my drive fixed in 5 business days. I paid a $300 down payment in order to start this recovery, which was supposed to cover the cost of service and parts. It took 30 business days for them to "recover" my files, after I was lied to and told a part of my hard drive was missing that was never removed or missing. We had agreed and I was told repeatedly that the final payment would not be required unless I got all of the files I needed back.
In the end, they allegedly recovered a decent amount of files, but not what I needed, and about 200 GB were still missing. Without my authorization, they charged me $1500+ more dollars, and sent me a hard drive I asked them not to send, which was supposed to have my files on it. However, the file never mounted and was never recognized by either my computer or its disk utility. When I complained, they skirted the issue, and though they agreed to refund me a small amount and send me a shipping label to return the new drive for an extra refund, they never sent the label or helped me to retrieve my data from the dead drive.
They told me since I said I didn't need the data, they didn't see why I cared!!! But they had already charged me for the extra drive!!! In the end I ended up paying close to $1500 for data I never got and to this day still do not have!
In the end I contested the charges, which were taken from my debit card already, and they lied and accused me of lying. This is a dishonest, ineffective, awful company ***-bent on scamming the consumer.
I would recommend staying as far away from them as possible.
BACK UP YOUR DATA, DON'T RELY ON DATARETRIEVAL.COM. Do not make the same mistake I made.
Takes your money even if you cancel service
I mistakenly contacted this company to recover a RAID configuration. I got quoted one price but then after they had the drives, the price more than doubled.
They took my expensive deposit and then tried to get more which I refused. When they told me that they had recovered the data they sent me a list of file folders that had been recovered but I really don't know what data in the folder was actually usable. To find that out I would have to pay them an additional $4500.00. These files were needed for a pending lawsuit which after we began the process, was settled and thus no longer needed.
I notified them via email and confirmed by phone that I didn't need the data. They then hit my credit card for a portable drive which I told them they could put the data on and even though I cancelled they tried to put the balance on my credit card without my authorization. I don't have anything to show for the 400 I have already paid them which is fine but I will not be forced to pay for service which was not performed. They have threatened collection action to enforce their (agreement) which they violated by initiating another CC charge.
They even call me before I received any info to see if I would let them run another charge on the card. They insist that payments over 3 grand be wired, no cc no checks unless they hold data until clears.
There were too many red flags that I should have seen- shame on me.
DataRetrieval.com is a scam company
Don't use DataRetrieval.com for you data recovery needs. They will not retrieve any data, but will certainly take your expensive deposit.
They will also be careless with your computer and break it, but accept no responsibility. They will not apologize to you for destroying your hardware, and in fact will call you a liar.
They took my $322 deposit and then didn't deliver any results. They broke my computer and then told me that it was already broken. They are a terrible company that only want your deposit money.
They are total scam artists. Worst company ever
Dataretrieval.com are scammers
I like many other people out there was distraught that I had lost a large chunk of my irreplaceable family photos and videos. So in my vulnerable state I reached out to dataretrieval.com on February 1 and was given Mark as my case manager. Before I paid any money Mark was attentive, replied promptly to my emails and called me on two occasions. The initial diagnostic was free and they said they were 85-90% sure they could recover 100% of the lost data on my hard drive. My hard drive was 640 gb and of that total space I only needed about 25% recovered, the home videos and pictures (the drive was mostly music, movies and tv shows). So I thought the process would be successful. They quoted me an initial price of "1,680.00 (tax included)" and my heart immediately sank. I couldn't afford such a hefty price tag so I asked if I could pick up my hard drive. I then received an immediate reply that they could give me a massive discount. A day later I got a call and an email saying that they could give me a "$ 880.00 or a 48% total discount!" (in the email it was bright red and bold like this).
Although still a hefty price tag I went ahead and paid. On February 16th I got an email from Mark stating the "technicians were able to successfully, completely retrieve all of your irreplaceable data intact and uncorrupted!" I received my hard drive on the 29th of February and immediately began going through the videos and found a large number of the videos and pictures did not work, showed a blue screen or played a random video or music file. I then contacted Mark on the 1st of March to alert him to this and he stated he would contact the technicians. On the 6th of march Mark replied:
"spoke to the technician, he indicated that is the way the videos were on the drive prior to failure. He can tell this because what was recovered was an exact image of the drive. Therefore whatever was on the drive is as was originally. Hope that helps."
No it did not help. I had watched a few of the videos the day before I lost everything and they worked fine. I immediately replied to Mark that this was not true. I did not get a reply from Mark that day and I have not heard from him again. Multiple emails and voicemails were left and none were responded to. After multiple calls to customer service I was able to get into contact with Leo Belkin, supervisor at dataretrieval.com, who advised that he would look into it for me a and get back to me in a week. Two weeks later I have not heard from him again. After multiple calls to dataretrieval.com I was finally able to talk to an Elana Y, who was very nonchalant and dismissive about my case. After resisting her attempts to get me off the phone or divert me to an answer machine she put me on hold and made some enquiries. She then came back and said the files were corrupted and could not be recovered. This goes in direct contradiction with the earlier email sent by Mark. She then stated she will let Leo know I called and he would get back to me as per the next steps in my data recovery.
I am currently waiting on that and will update as I get more information. I have asked for a full refund if they cannot recover my data. No one has addressed this; all they do is continue to string me along. I see now my experience with dataretrieval.com is not unique and I would implore anyone who is thinking about using them NOT TO DO IT! YOU WILL ONLY COMPOUND YOUR DISTRESS! They take your money, feed you stories and then disappear. This is a SCAM AND A FRAUDULENT COMPANY!
Please stay tuned for updates.
DataRetrieval.com
This company is holding both my old hard drive (which still functions - it was corrupted data) and MY DATA. I have had all the same problems others are describing here.
I paid in full the bill over 3 months ago and they will not give me the password to access the data. Can anyone describe the password they had so that I can try to *** it. How many characters was yours? Was their any characters that appear my be included in all of their passwords?
Please help. If you are done with your password maybe you can tell me what yours was?
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Hi, can you call me at 612-871-****, i am also working with this company