Anonymous
map-marker Orlando, Florida

Food was so disappointing.

Have eaten at Olive Garden for several years. Visited one on East Colonial Drive in Orlando. Service was great. Food took 45 minutes. Was worse dinner I ever had. Chicken Marsala was beyond dry. The side of Alfredo was horrible. Sauce was broken. Did not complain as waiter was so apologetic. Will never go back.
View full review
Dorothy P Uoj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clarksville, Tennessee

Bad service n Clarksville TN

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Darden Restaurants - Bad service n Clarksville TN
Darden Restaurants - Bad service n Clarksville TN - Image 2
Darden Restaurants - Bad service n Clarksville TN - Image 3
Darden Restaurants - Bad service n Clarksville TN - Image 4
Darden Restaurants - Bad service n Clarksville TN - Image 5
Darden Restaurants - Bad service n Clarksville TN - Image 6
Updated by user Jan 18, 2022

Got a replacement order as u can see st the top photo, what the *** is the cook doing? It look horrible also, mo cheese, no meat or sauce.

I give up, waiting for a response!! The lasanga is suppose to be like the photo with white cheese n red sauce, not like garbage.

Original review Jan 13, 2022
I sent the Darden company a email, they should have it. I ordered spaghetti it was undercooked,manager Torsha came out n gave me a to go order of lasagna , i didn't want the spaghetti. When I got home n looked at the lasagna it looked like something that had been cooked n rewarmed up . I took a fork n went down thru it I was blowing away. It was horrible, burnt n dried out. Didn't warm it up I didn't put it the microwave it would have been a double disaster . The cook needs to be fired. We have been going there over 20 years n this is the first I've seen a order this disgusting. I didn't have any dinner to eat, thanks OG. I'm really angry, no excuses for this. Dorothy Pryor 361 Grassland dr Clarksville TN 37043 931-572-**** dpryor239@***.com
View full review

Preferred solution: Apology

1 comment
Guest

This isn't the Olive Garden website. You shouldn't post personal details here.

BTW: OG has sucked for years. It's just microwave food you could get from the grocery store.

Bill S Dbd
map-marker Okatie, South Carolina

Slow, cold food, poor management attitude

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Long food wait, tepid food, poor management response (David). David s condescending attitude towards our concerns resulted in informing him that we probably wouldnt return, to which he replied that he was sorry to hear that. Not even the slightest degree of attempting to solve the issues.
View full review

Preferred solution: Let the company propose a solution

User's recommendation: Better management training? Better communication with customers. Manager should at least make an effort to be less condescending and more concerned with resolving customer problems

revdavid l
map-marker Spokane, Washington

Complaint of our Olive Garden in spokane valley washington

It was my brothers 88th birthday celebration and I took the whole family too Olive Garden in Spokane Valley Mall ,Spokane Washington, It was a total disaster. and this is the 3rd bad meall, cheap products, quality faries and not consistant, Our birthday celebration was marked with very bad experiences as we all had bad meals, not warm , dried out looking and not tasty meals.

Noodles were more than eldenti, all was bad, We will not be going back there until I hear that things have changed.

The food that we got was of poor grade, don't mind spending money on food that is suppose to be a cut above the rest but the total experience in food quality is so diappointing, Not like the old days. You should take this seriously as others in spokane are talking about how they feel taken by then putting out less than good quality.

David lewis lewissdavid0@***.com

If you want to contact me about this, I will be glad to share my experiences.

View full review
Loss:
$54

Preferred solution: Let the company propose a solution

User's recommendation: I will not be recommending Olive Garden here until I hear from others that the quality and consistancy changes!!!

Clay P Bdb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Panama City, Florida

Very unpleasant dinner experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My wife and I had dinner at the Olive Garden at 2397 SR.77 in Panama City Fl. 32405 Last night.

we arrived at around 5 pm. We placed our order for the spinach and artichoke dip for an appetizer. I ordered the "never ending soup and salad " because the seafood portafino is no longer on the menu.( that is another issue LOL)

My wife ordered the seafood alfredo. after waiting for approximately 25 minutes the server apologized several times and brought our salad and bread sticks so we would have something to begin our meal.

It was another 10 minutes after we began eating before our appetizer arrived. Again our server apologized for the delay. After eating the salads and bread sticks and appetizer our server apologized again because my wife's seafood alfredo was still not ready. She brought my bowl of soup while my wife waited patiently for her entree.

I had finished another bowl of salad and my soup and her meal was still not there. More apologies from our server and finally my wife received her entree.At this point I was frustrated with the poor service or actually the poor timing from the kitchen as our server could only serve whats ready from the kitchen. I had lost my apatite and was ready to leave. I asked to speak with the manager.

Mr. Santos again apologized for the delay with both our appetizer and the entree. His solution for this frustrating date night with my wife was to give us a complimentary piece of pie? I was not happy with the service nor his solution to our ruined monthly date night.

I asked him to put the pie in a to go box as my wife and I were ready to leave and that I would take up my issues with corporate.

I hope that you contacting them will bring about actual change in the service. To others this may not seem like a serious issue, but when your only able to afford take your wife out for a "date night" once a month, its something we both look forward to and Olive Garden is one of our favorite placed to eat.

I hope you can appreciate the gravity of this situation for us. I thank you for your time and consideration.

Clay Powell

View full review
Pros:
  • Great atmosphere
  • Reasonable pricing
  • Good food
Cons:
  • Favorite selection gone
  • Very slow service

Preferred solution: Let the company propose a solution

User's recommendation: if you have a long delay in receiving your appetizer, politely speak with management immediately. Don't wait for it to happen with your entree as well.

Brittany B Sqt
map-marker Conshohocken, Pennsylvania

Need my W2

I do not have the code its asking for, when I go online it says Im not found. Cant reach a live person need assistance please. 859553****
View full review
Anonymous
map-marker Charlotte, North Carolina

Payroll card fraud from darden

Need to talk to payroll about this frauf bank card and give someone with the company i can give my lawyer information too.
View full review

User's recommendation: Fraudulent payroll

Orlando J Olh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Battlefield, Virginia

Problem with service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Set an a restaurant hour and 45 minute two times the food was sent out wrong or not well done Cook as for manager never came saying the manager was leaving the restaurant promise that she will take care of it next time we came and never did it I return to the restaurant on 12/16 they said they called the manager that was on duty and she did not take care of the problem we had to pay again for food
View full review
Loss:
$52

Preferred solution: Full refund

User's recommendation: I would never return to this restaurant when they lied to me not trustworthy

Anonymous
map-marker Colorado Springs, Colorado

They are not kind people

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Very rude disrespectful and if your of color you will be disrespected jeffry Roberts he will make you feel low and worthlessd
View full review

User's recommendation: Dont go

Ivan C Qlu
map-marker Charlotte, North Carolina

Need better TLC

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Went to Cheddar in Charlotte, NC First issue, nobody in front and plenty of tables available, but you have to wait 15 minutes to be accommodated. We decided to get the bar area. Two people serving at the bar. We ordered, and my salad came first, but the rest came very slowly to us. At the end we got charge extra for the salad and the sides when the server told us is included. The manager fixed the problem. However, we never got the croissants at the beginning like any other store. The severe forgot, saying he was busy. (That for me is not an excuse). This store need better management. I know dardens philosophy and this place requires it.
View full review

Preferred solution: Take care of this the Dardens way

Toya J Rxy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To file a complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Darden Restaurants - To file a complaint
Darden Restaurants - To file a complaint - Image 2
Darden Restaurants - To file a complaint - Image 3
Darden Restaurants - To file a complaint - Image 4
Darden Restaurants - To file a complaint - Image 5
Darden Restaurants - To file a complaint - Image 6
I had to take a picture of my incident. I type this up 3times and it wouldn't go through. So I had to screen shot details
View full review
Loss:
$18

Preferred solution: I would like full refund and my order replace

Lisa R Tel

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Underwhelming Experience at Yard House

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My husband and I went to the Wayne, NJ location for the first time. We had a wait of 35 minutes and then we were seated.

But first when I checked in with the hostess, she seemed to have lost our name on the wait list. She said that the computer sometimes does that. Wow, really? She consulted with another co-worker and then came back to us.

Said the wait would be about 2 more minutes. In less than 2 minutes she let us know that our table was ready. We were escorted to our table and I was surprised by all of the empty tables to the left and right of us and across the room from us. So why the wait?

We ordered almost immediately (from start to finish, the wait staff was pleasant and friendly--Dustin was our waiter). We ordered the wings as an appetizer and the two different kinds of cheesesteaks as our main course. Guess what? The waiter came back over to us and politely but sadly let us know they did not have the cheesesteaks.

What?! That's what we really had our hearts set on. Okay, we asked the waiter to give us a minute while we rethought our order but to put the wings in and he did. We then ordered the sliders and the tenders from the appetizer menu.

The wings were brought out almost immediately. The other 2 appetizers took another 20-25 minutes. The wings and our plates had already been cleared but when the other 2 appetizers were served, no plates. We had to ask.

The wings were crunchy and delish. The sliders were just okay. Nothing special. The onion rings were doughy and mushy.

The tenders were tasteless and the fries were not crispy or exciting. To say we were underwhelmed would be an understatement. My husband and I were quite disappointed by the whole experience. We will not be returning.

Before I write a bad review online, I thought I would write to you first. Please sign me one dissatisfied customer.

View full review
Pros:
  • Loctation
  • Location
  • Loction
Cons:
  • Food not available slow service long wait time

Preferred solution: Let the company propose a solution

User's recommendation: Don't go here unless you don't mind waiting for a table and don't mind finding out once you are seated that certain menu items might not be available

Beyonce G Mpz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Deposit/ paycheck- strange activity

Hi Im a current employee of Darden, it has been brought to my attention that my last two paychecks where going to a different account number which I had not changed. Because of this I didnt received my paychecks but more than that I feel as if part of my privacy could had been violated or some of my information could be at risk of exposure since again my first paychecks where going to my account and all of a sudden my information has been changed by someone who its not me. Please contact as soon as possible so I can see what can be done and how can I get my pay, thanks a lot. Beyonce García Sincerely
View full review
Loss:
$633

Preferred solution: Let the company propose a solution

Anonymous
map-marker Groton, Massachusetts

I paid $200 for a gift card but they would not honor it

Are you gain went to my bank today to tell them to charge them with fraud for taking $200 and not even telling me who took the money out or why they took the money out and they wouldn't give me any details to the whole situation so dealing with the Capital Grille has been a freaking nightmare nobody talks nobody knows anything. I called the corporate office a number of times can't get through ever they put me on hold and then the line goes dead after about 10 minutes.

The response that I got from the manager in Burlington Massachusetts was that we have no access to that information they can take my money but they have no access to who took it or why. My bank said they would get back to me as soon as possible.

View full review
Laura B Ket

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad food

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We ate @ one of your restaurants last night, cheddars in Austin on William cannon. Just wanted to let you know the food was terrible, we ended up getting sick later that same night. It was a very unpleasant experience.
View full review
Loss:
$30

Preferred solution: Full refund