New Reviewer

Horrible service

Dude that was working cussed me and my friend out for not having an ID. We have been there more than a thousand times everyone that works there knows us as regulars. I am not happy at all about this and will not be going back
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#3122592 Review #3122592 is a subjective opinion of poster.
Creve Coeur, Illinois
Preferred solution
Let the company propose a solution
New Reviewer

Diamond Bus tours good, Darcy's Transportation Marshfield not so good.

Went on a Diamond Bus tour to Maine in Oct. 2017. Diamond Tours portion was outstanding. Transportation by Darcy's Transportation Marshfield, Wi. not so good....No communication, lost 3 times, once for over an hour, took an hour to fuel bus because of credit card problems. Lunch & break stops not planned ahead. One lunch was two busses at a gas station with vending machines. Leader, Pat, had less than zero people skills & seemed unable to perform even simple duties [took 30 minutes to distribute 25 hotel keys]. Lot's of dissatisfied people. Talked to people on other Diamond Tours with different bus companies---they were aghast with what we tolerated. You might want to travel with another company that cares.
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#1116187 Review #1116187 is a subjective opinion of poster.
Marshfield, Wisconsin
  • Communication
  • Customer service
Reason of review
Poor customer service
Preferred solution
Just warning other people

Travel Agencies Expert Talks

Travel Tips: Airbnb VS Traditional Renting

Oct 30, 2020

Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? Mary Branum, a vacation rentals expert, shares her tips on how to look for places to stay, what are the best vacation rentals websites, how to avoid scams during bookings, and what to do if you face some issues.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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