Kimberly W Hfc

Great services

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This bus service is hands-down, one of the best charter companies in the area. I have rode with many different companies, and nothing will make you feel more at home with this family owned and operated Bus service. The trips are always a blast and competitively priced with more things planned than the competitors. I have read the other two reviews and the one doesnt even pertain to this company and the other one I dont understand because I have rode with them on many diamond tours. Those trips were always a blast and were always smooth Sailing. I would highly recommend them for your next bus trip.
View full review
Pros:
  • Friendly
  • Fun
  • Cheap
Cons:
  • Need more trips planned

User's recommendation: Book with this company

Kimberly W Hfc

Awesome Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have rode with many different charter companies throughout the years but nothing compares to this one. The trips are very well planned out and always a blast, prices are hard to beat compared to other companies with always more to do. I seen the other two reviews and the one isnt even about this company and the second one I dont understand. I have done many Diamond tours with them and nothing has been a disappointment. I highly recommend them for your next charter services.
View full review
Pros:
  • Great trips
  • Friendly
  • Cheap
Cons:
  • Can use a few more trips

User's recommendation: Book with this company.

Charlea R
map-marker Creve Coeur, Illinois

Horrible service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dude that was working cussed me and my friend out for not having an ID. We have been there more than a thousand times everyone that works there knows us as regulars. I am not happy at all about this and will not be going back
View full review

Preferred solution: Let the company propose a solution

Jahaziel Ptw
map-marker Marshfield, Wisconsin

Diamond Bus tours good, Darcy's Transportation Marshfield not so good.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Went on a Diamond Bus tour to Maine in Oct. 2017. Diamond Tours portion was outstanding. Transportation by Darcy's Transportation Marshfield, Wi. not so good....No communication, lost 3 times, once for over an hour, took an hour to fuel bus because of credit card problems. Lunch & break stops not planned ahead. One lunch was two busses at a gas station with vending machines. Leader, Pat, had less than zero people skills & seemed unable to perform even simple duties [took 30 minutes to distribute 25 hotel keys]. Lot's of dissatisfied people. Talked to people on other Diamond Tours with different bus companies---they were aghast with what we tolerated. You might want to travel with another company that cares.
View full review
Loss:
$1
Cons:
  • Communication
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Just warning other people

Travel Agencies Expert Talks

Travel Tips: Airbnb VS Traditional Renting

Oct 30, 2020

Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? Mary Branum, a vacation rentals expert, shares her tips on how to look for places to stay, what are the best vacation rentals websites, how to avoid scams during bookings, and what to do if you face some issues.

Read full article
Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article