New Reviewer

Horrible service

Dude that was working cussed me and my friend out for not having an ID. We have been there more than a thousand times everyone that works there knows us as regulars. I am not happy at all about this and will not be going back
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ID
#3122592 Review #3122592 is a subjective opinion of poster.
Location
Creve Coeur, Illinois
Preferred solution
Let the company propose a solution
New Reviewer

Diamond Bus tours good, Darcy's Transportation Marshfield not so good.

Went on a Diamond Bus tour to Maine in Oct. 2017. Diamond Tours portion was outstanding. Transportation by Darcy's Transportation Marshfield, Wi. not so good....No communication, lost 3 times, once for over an hour, took an hour to fuel bus because of credit card problems. Lunch & break stops not planned ahead. One lunch was two busses at a gas station with vending machines. Leader, Pat, had less than zero people skills & seemed unable to perform even simple duties [took 30 minutes to distribute 25 hotel keys]. Lot's of dissatisfied people. Talked to people on other Diamond Tours with different bus companies---they were aghast with what we tolerated. You might want to travel with another company that cares.
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ID
#1116187 Review #1116187 is a subjective opinion of poster.
Location
Marshfield, Wisconsin
Service
Darcys Charter And Tour Service Customer Care
Cons
  • Communication
  • Customer service
Reason of review
Poor customer service
Loss
$1
Preferred solution
Just warning other people

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