Darcars 355 Toyota Rockville
Darcars 355 Toyota Rockville Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Darcars 355 Toyota Rockville reviews show a 2.0 star rating from 2 customer reviews with consumers mostly dissatisfied and recent recommendations to Buy elsewhere. Reviewers note a high price level, dissatisfaction with discounts and product diversity, and that the website is the most valued touchpoint.
Key Takeaways for Future Customers
- Expect mixed outcomes on service and plan for strong negotiation when reviewing offers.
- Confirm parts and dealer-installed options at delivery and document vehicle condition.
- Verify finance and payoff paperwork thoroughly before and after purchase.
Negative Feedback / Risk Areas
- Recurring customer complaints cite poor customer service and difficulty communicating with staff.
- Reports of unresolved auto finance payoff issues and alleged double dealings over payments.
- Vehicle quality control problems after sale, including improperly installed accessories and missing parts leading to costly repairs.
Positive Feedback
Customers value the company website as the most helpful resource and some repeat buyers returned despite issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Darcars 355 Toyota Rockville reviews show a 2.0 star rating from 2 customer reviews with consumers mostly dissatisfied and recent recommendations to Buy elsewhere. Reviewers note a high price level, dissatisfaction with discounts and product diversity, and that the website is the most valued touchpoint.
Key Takeaways for Future Customers
- Expect mixed outcomes on service and plan for strong negotiation when reviewing offers.
- Confirm parts and dealer-installed options at delivery and document vehicle condition.
- Verify finance and payoff paperwork thoroughly before and after purchase.
Negative Feedback / Risk Areas
- Recurring customer complaints cite poor customer service and difficulty communicating with staff.
- Reports of unresolved auto finance payoff issues and alleged double dealings over payments.
- Vehicle quality control problems after sale, including improperly installed accessories and missing parts leading to costly repairs.
Positive Feedback
Customers value the company website as the most helpful resource and some repeat buyers returned despite issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor service and utter lack of customer support
- - Repeat customer.
- - NOS/demo Scion tC with dealer options; headlights aftermarket and unadjustable; missing cabin filter; backup camera failed.
Note to begin with that I was a repeat customer.
Purchased a NOS/demo Scion tC that for whatever reason they had for 2 years and had some dealer installed options.
These included some aftermarket headlights. When I purchased the car the headlights were poorly aimed.
After the third visit to get the lights to properly illuminate the road at night they told me the lights were after market and would not adjust...but the headlights were on the car they sold me as a new car. To add further insult I learned after having the car for a few months that they sold it to me missing the cabin air filter which allowed a mouse into the air blower with fatal and expensive results. Lack of support for a repeat customer and difficulty communicating with these idiots means I strongly suggest you buy elsewhere.
P.S. the dealer installed backup camera donbuycrapped out also.
- Nuff said abiove
Preferred solution: Apology
User's recommendation: Buy elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rockville, Maryland
PAYOFF A/C N0 288****
- - Customer cites double dealing by auto finance; paid $10,000 down and $500 monthly; Nico Buy Cars paid off; Santander to refund about $15,300.
I, NGANJE HENRY BOVARY HOLDER OF ACCOUNT NUMBER 288**** FOR PAYOFF 2014 TOYOTA TACOMA BOUGHT FROM 355 TOYOTA IN ROCKVILLE MARYLAND, is at this moment and time suffering from stress developed from the DOUBLE DEALING of my AUTO FINANCE and payoff.
That on I paid an on the support $10,000.000 down payment for my truck in March 2014 AND FROM 16TH APRIL, CONTINUED MONTHLY PAYMENTS OF $500.00 up to September 14th when NICO BUY CARS, based also in Rockville, Paid off the total value of this Truck in question.
Since then A Santander who is only after money can not and has not up to date sent me a complete account of the transaction they financed and received money accordingly. They have indirectly collected my $12,500.00 I paid and the full payoff from NICO BUY CARS. What is this.
Santander is supposed to refund my initial $12,500 and $2,800.00 ie a total of about 15,300.00 now or face redress. Double dealings are not good,.
Preferred solution: Full refund
Companies Similar to Darcars 355 Toyota Rockville
Fitzgerald Toyota Gaither...
“Misleading to me about lease the car instead to buy a car . They told me zero down $ 285 monthly...“
Jim Coleman Toyota
“My car note is paid and in full hence i don't need your gap insurance i was told my refund will arive on...“
Lithia Chrysler Jeep Dodg...
“Purchased a 2011 Lincoln MKX April 13th 2019 from Lithia Chrysler jeep dodge of Great Falls Mt. From,...“
Subaru of Glendale
“My last lease payment (to Mercedes Benz Finance) was to have been made by Subaru of Glendale. It...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation