Danoz Directions
Danoz Directions Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Danoz Directions has a 1.6 star rating from 4 reviews; consumers are mostly dissatisfied, with 100% unfavorable distribution. Pros: fast delivery. Cons: no customer service, unclear policies, high price; many customers request refunds and report ignored emails and delayed or missing orders.
Key Takeaways for Future Customers
- Check Danoz Directions reviews and expect potential customer complaints about service and refunds.
- Expect slow or missing order responses and limited contact options.
Negative Feedback / Risk Areas
- No customer service or phone contact and ignored emails.
- Refund, exchange and cancellation issues; reports of faulty items and long delivery delays.
- Perceived high price level and stressful resolution process.
Positive Feedback
Fast delivery is the main positive mentioned by reviewers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Danoz Directions has a 1.6 star rating from 4 reviews; consumers are mostly dissatisfied, with 100% unfavorable distribution. Pros: fast delivery. Cons: no customer service, unclear policies, high price; many customers request refunds and report ignored emails and delayed or missing orders.
Key Takeaways for Future Customers
- Check Danoz Directions reviews and expect potential customer complaints about service and refunds.
- Expect slow or missing order responses and limited contact options.
Negative Feedback / Risk Areas
- No customer service or phone contact and ignored emails.
- Refund, exchange and cancellation issues; reports of faulty items and long delivery delays.
- Perceived high price level and stressful resolution process.
Positive Feedback
Fast delivery is the main positive mentioned by reviewers.
Sydney, New South Wales
Resolved: [PERSON_NAME] were quick to take my money but as to date, I still do not have my order. (6-7 weeks in waiting)
Company fixed the issue and I have been provided with apology. Explained late to mail issues. Contacted office.
I was unable to speak with an operator and there is NO customer service!!
It was very hard to find anywhere to be able to find someone to help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am not paying to find out where my order is .I will take this further
I ordered a pull out pool from you some time ago.I have not heard a thing since if I do not here from you I will take this further
Melbourne, Victoria
Faulty item
- They ignored emails and did not respond for weeks.
- Photos of the faulty item were not clear and no refund was provided.
Danoz ignoring my emails and not responding. Finally after weeks of emailing they respond and say photos of the faulty item not clear .
I keep re sending and the same response . They are avoiding me and not giving me a refund for item that is faulty. Very unprofessional and this transaction has been very stressful .
And they dont even have a contact phone number. Never again purchasing from DANOZ
Preferred solution: Full refund
User's recommendation: Shop else where as very unprofessional and avoid customers when there is a issue with product
Sydney, New South Wales
Damage vac
I got an extra 10-year warranty, but I moved and lost my warranty. So how do I get it fixed? Please can someone let me know?
- Fast delivery
- Not clear hill
Preferred solution: Full refund
User's recommendation: Out come not yet know
Sydney, New South Wales
O/N DDA7441 NO CUSTOMER SERVICE
My order took 8 weeks to arrive. It's no longer needed now.
I have written many, many, many times, nobody answers my emails.
$164 was taken out of my account. I need a refund.
- No customer service
Preferred solution: Full refund
User's recommendation: DO NOT BUY ANYTHING FROM DANOZ DIRECT
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