Dangelo Grilled Sandwiches

they left out part of my order and kept throwing me on hold for hours so i can never get my problem fix my number is 774315****

Visited DAngelos #518* *** Mt. Pleasant St New Bedford MA 02745on 12/22/24 1:40 pm.

Placed the order for 2 sandwiches both sandwiches were wrong. 1 med #9 with extra mayo, no extra mayo, we have had this issue every time we visit. 1 med steak & cheese extra cheese, extra may. There was no cheese and no extra mayo.

Brought the sandwich back to the counter, explained the situation & they ask if I wanted them to make a new one. I said yes, they told me that I had to pay for the extra cheese since it was not charged on the original slip. I explained that it was the person who took the order that screwed up so I should not have to pay. They let that charge go.

I get the sandwich again, as Im eating it I find a red stran of hair on the wrap. Grossed me out. Took it back to the counter, showed the employee. They asked if I wanted another sandwich, of course I said no.

They gave me a credit on my account for the sandwich, but I feel that was not enough since they screwed both sandwiches up. My other problem is several employees had longer hair, granted it was pulled up but no one had hates, hair nets or anything else to cover there hair so this does not happen. This is the only DAngelos in my area and I always go for my sandwiches there . I have been disappointed again and again.

These are the best around and now due to this incident I feel I will not be returning. I would hope that someone would look into this matter and get back to me

Sincerely

Jessica Miller

Subs were not made as ordered. Subs were not good.

We order from Dangelo's 2 to 3 times per week. Not from this location anymore!!

Hi there. My name is crystal rose robinson.

My phone number is 508-873-****. I worked at the leominster ma dangolos for a short period of time, but havent gotten my w-2.

I need it mailed to 40 Ethel Avenue in Marlborough ma. Thank you.

I am so upset about the fact that I ordered dinner tonight for my family and waited an hour and a half just to find out that the order was never received by my local DAngelos. I did receive an email confirmation saying that my order had been received, and that it would be delivered between 706 and 7:36 PM.

When I called DAngelos, they had not received my order at all. Unfortunately this delayed our having dinner until close to 8:30 pm. I didnt even get an apology from the person answering the phone.

I feel as if I should be compensated my meal in full. I certainly hope that my credit card doesnt get charged for a meal I never ate.

I got a medium chicken salad sub and there was hardly any chicken salad on it. Feel like Ive been completely ripped off, employees at the store said they couldnt do anything about it.

I just want a refund, full or partial. Charging customers full price for a tiny sandwich is literal robbery. Im sick of companies taking advantage of us customers.

Experiences like these make me go out and eat less. Please make this right, and Ill reconsider going back to the Canton location.

Ordered 2 grinders from D'Angelos one was perfect and mine was very wet and soggy how could someone send that out like thati

I ordered a blt add grilled onions and cheese got the sandwich with no lettuce or tomatoes on it this is not acceptable I order there quite frequently usually never have any issues very disappointed

I visit one of your stores in Raynham Massachusetts the D'Angelo's. on South Street West.

I placed my order and a woman comes from out back and told me if I didn't have a mask I had to leave I have a medical condition I tried to explain it to her but she did not want to hear it.

so they totally screwed up my order and made me feel like an imbecile because I have a condition. if I do not get a phone call back by someone this evening I will be contacting my attorney and he's going to *** use with a cactus like you did a charlie Baker my number is 774-627-****.

Messed up my sandwhich had attitude about remaking it when it was remaid it was burnt and crunchy absolutly gross couldnt even eat it would like a meal to compensate

Two guys were working and a younge lady as well it was around 2:45 pm the two guys were extremely loud so I can hear there conversation Out in ure dining room.. the conversation isn’t appropriate for a restaurant like this ....

I even tried to video it but I was to far away... there was a younge woman out in the dining room she was about to go in the back room and I asked her what are there names and she told me she’s very pleasant...

there names are shauwn and mark he had a managers shirt on.... ive spoken to Charlie about this before I’m surprised that Mark is still there with a foul mouth like he does

i ordered a simple BLT,what could go wrong??? Let's begin,first,when you open the sub to look inside the other side splits so now both sides are open,so it does not matter which side you *** the food will fall out,but i did not need to worry as there was not enough food to fall out.

Second step, there was more bread than anything,i almost thought it was just a loaf of bread.Third step, there were 3 small slices of tomato dark in color that had a bad taste as i believe they had gone bad,so now i am down to a BL as i threw out the T. Fourth step,the shredded lettuce which was used sparingly was wilted as you did not hear that crunch when eating crispy fresh lettuce that you should,instead you picked off the substitute they call lettuce.Fifth step, i am now down to the B,again no crisp to the B which was slapped down in one spot as opposed to spreading it out when making a real sub was so very chewy when you *** down this so-called bacon will not separate it comes out all at once,unlike real crispy bacon that will separate when you *** down.Now I have no B OR L OR T just bread which I would have been better eating with butter as that would have been an upgrade.Then they have the nerve to actually charge close to $9 for bread.I was so mad even the next day thinking how i wasted $9 for what they call a sub and how I could have used it to buy BLT at the grocery store for less money,fresh L and T and made an appetizing sub enjoying every ***.Bread and butter can run circles around a D'angelo's sub.I just remembered why I don't get subs there.The sixth step incase you missed the other five,the sub was inedible and the company should be ashamed,embarrassed and get a conscious instead of ripping of hard-working customers that only want one thing and that is to get an amazing sub that is over priced,but we do not mind because it was that good that we will return and until that day happens.I will never return.