Dan Cummins Reviews
2 TOTAL REVIEWS
Credit Report Ran over 60 times in one day
I went to Dan Cummins in Paris Kentucky after I previously purchased a new car there last year. I'm in a credit rebuilding state so that's why I had to get a new car and although that experience was not the best because it took 6 hours for my purchase it has nothing to do with my experience this weekend. I went to trade in a car to get another car so I went back to Dan Cummins and after 4 hours we could not get anything worked out on really any car that would fit in my range. This morning I get up and see that my credit had been run over 60 times that means 60 different banks ran my credit while I was there for my 4 hours which drop my credit score 36 points. My wife was going to be on this loan and her credit score dropped 40 points as her credit was ran the same amount of times. I have tried to contact the owner and which he has not replied and the sales person has tried to call me but I don't want to talk to him because he was the one that ran back and forth telling me we almost got this worked out I think we're there and then I come to find out my credit have been run 60 times which is horrendous. Do not go there for any reason unless you have great credit because this is what will happen to you because my credit score was hovering in the low 600 and now it's dropped into the mid 500s.
Reason of review
Poor customer service
Dan Cummins Chevrolet Paris Ky did not honor preagreed price on 2010 Traverse
Sales personnel agreed prior to our making a 320 mile trip from Ohio to Kentucky on both our trade in and the price of the used 2010 Chevrolet Traverse. After driving for three plus hours Dan Cummins did not have the Chevy Traverse on the lot. The owner's wife had taken the car home and we had to drive 20 to 25 minutes to the owner's home to secure the vehicle and drive it back to the dealer. After waiting at the dealer for three hours they added in several fees and tax and title and would not honor their prior commitment on our trade in, even though our trade in was exactly as we indicated in the pictures and description. The dealer advised he did not know we were trying to get to a certain payment which should have not made any difference as if he had honored the agreement we would have the payment where we wanted. We had to have a baby sitter for the complete day and wasted six hours driving plus three hours at the dealer, plus a full tank of gass. You have to be extremely careful in dealing with Dan Cummins as they will not honor previous agreements even though we had Emails and phone conversations indicating they would prior to making the long trip to Paris Ky.
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