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Fraudulent and Poor customer service

Do NOT do business here. My son took is car here recommendation of a friend to have front bumper repaired. They asked the insurance for a supplement. The insurance paid them 12k for repairs. But they did not replace one thing on the car. Kept the car 2 months. A particularly brand new car and they bent things under the hood to make things fit. Did not replace anything, used all the same parts glued items in umder the hood and the hood paint looked like a a kid painted it full of trash. Messed up the AC . When my son got his car back he brought over to my husband who is a mechanic to look at it. Fluid leaking out of AC and it appeared the part they sensor they were to replace was bend when they repaired it and it was leaking fluid. Now car has no AC. We immediately took the car back there and they were supposedly closed for the holiday but the owner knew they had screwed over my son.. my husband spoke to him on the phone and every thing that came out this man's mouth was a lie. He immediately started making excuses of why the car wasn't fixed right. We took the car to an independent body shop with the original estimate plus the supplement they asked for and they determined that they did not do over 7k of the things they got paid to do. And when the owner of the body shop which is my brother confronted the owner he started making excuses again. He particularly ruined my sons car and the insurance is not willing to help get his car fixed correctly even tho they paid this shop to do it because he choose the shop. We are not comfortable letting him work on the car again being they didn't do it correctly or even tried to do it correctly thr 1st time. We want them to pay Nissan or another legitimate shop to fix my sons car correctly or we will be pursuing legal action. They committed insurance fraud and we want his car done for what they got paid for. So beware of this shop. And we are reporting them to the department of insurance for fraud. They are not ethical at all and I'm sure they have done this many times before.

User's recommendation: Does not recommend.

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ID
#3799940 Review #3799940 is a subjective opinion of poster.
Loss
$12000
Preferred solution
We would like our son car fixed by Nissan and Dallas paint and body to pay for it since they got the money to do the work but did not.
New Reviewer

Dallas Paint And Body Car Painting Review

Dallas Paint And Body - Simple Review #1478916754
Dallas Paint And Body - Simple Review #1478916754
Dallas Paint And Body - Simple Review #1478916754
Dallas Paint And Body - Simple Review #1478916754
This is the less than professional paint job that I received from Dallas Paint and Body in Dallas TX owner Felix Flores! I asked could he sand,pull dents and paint my vehicle back to factory black and Flores totally sabatoged my vehicle and would not refund my money when confronted! If you want a quality paint job do not go to Dallas Paint and Body!!
View full review
ID
#953465 Review #953465 is a subjective opinion of poster.
Service
Dallas Paint And Body Car Painting
Reason of review
Bad quality

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