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Dale Howard Auto Center

Dale Howard Auto Center Reviews

www.dalehoward.com
What is your customer experience with Dale Howard Auto Center?

Dale Howard Auto Center Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Overall Customer Rating and Sentiment

Dale Howard Auto Center has a 2.0 star rating from 2 reviews; consumers are mostly dissatisfied and report safety and quality concerns.

Key Takeaways for Future Customers

  • Read Dale Howard Auto Center reviews before buying and inspect the rear hatch thoroughly on Ford Edge purchases.
  • Expect high price level and scrutinize discounts or special offers and customer service responses.

Negative Feedback / Risk Areas

  • Recurring hatch failures led to multiple shop visits and safety incidents, noted in Dale Howard Auto Center customer complaints.
  • Long repair times and poor customer service response create risk for buyers concerned about billing, refunds, or membership/auto-ship issues.

Positive Feedback

One reviewer noted a possible improvement after dealer repair, though issues persisted.

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Cindy B Ias

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Verified Reviewer

Hatch

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AI Highlights
  • - Hatch won't go up with the latch button.
  • - Dealer had the car for 5 weeks.
  • - Hatch drops for no apparent reason on a new 2024 Ford Edge.

We've had several issues with the hatch. At first it wouldn't go up when the latch button was pushed.

Called car dealer. Car dealer had car for 5 weeks .maybe a little better now but still not working correctly for a brand new 2024 ford edge purchased in December 2024. Now again with the hatch, it goes down for no apparent reason.

Several people have had the hatch come down their heads .. in my opinion this is not acceptable for any car and not a new car.

User's recommendation: Don't buy the junk

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Cindy B Ias

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ford edge 2024 was purchased from Dale Howard Ford in iowa falls iowa mid Dec 2023.before we received our first oil change in had been in the shop. The rear hatch had numerous times it wouldn't open

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AI Highlights
  • - The rear hatch wouldn't open, keeping the car in the shop for 5 weeks.
  • - Last week the rear hatch closed for no reason.

Before we had our first oil change the car was in the shop for our rear hatch. Numerous times it wouldn't open.

For this reason the edge was in the shop for 5 weeks. Still not to my satisfaction. Now last week the rear hatch will close for no reason!.

It's hit several heads in this process. The hatch on this car is a total nightmare .

User's recommendation: Check the hatch several times

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