Anonymous
map-marker Aberdeen, South Dakota

Faulty charger

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I have bought 4 batteries thru your company. and have enjoyed them.

I have bought battery chargers with each unit, My 14.4 V3A charger has had very little use and in attempting to charge all the batteries now for winter storage, I find the charger described above does not work., i e when connected to the battery, it shows only a red light, not green (before plugging into a wall outlet) and does not charge. I have tested it with a volt meter and it appears to be dead.

The other chargers work okay. Any suggestions?

Gary Roth

gary_roth@***.com

Cell..605-228-****

Landline 605****-****

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User's recommendation: great company to work with.

Tempest Pox
map-marker Fayetteville, North Carolina

Two bad batteries poor customer service

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I've had two bad batteries and have had terrible service trying to get them replaced. The company has no contact phone number and they take forever to reply to emails.

Then they try to put the problem on the customer instead of taking responsiblity for their product!! I understand products go bad but when you can't get help with a problem with the product that's *** poor customer service!!

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User's recommendation: Do not buy

Michael F Eed

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Ordered a battery and was charged $1100 over five weeks ago, they charged my credit card immediately but I have not received the battery,

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Dakota Lithium Batteries - Ordered a battery and was charged $1100 over five weeks ago,...

Their customer service number goes straight to voicemail, which tells you to send them an email with any queries. I have left multiple voicemail messages and sent multiple emails over the past three weeks with no response to date. Is this company still in business?

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Pros:
  • Product appears to be good quality
Cons:
  • Paid five weeks ago and zero communications from them since

Preferred solution: Deliver product or service ordered

User's recommendation: Be careful, the company may be in trouble

John B Qku

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Yankton, South Dakota

Battery inoperable

Original review Jun 23, 2023

Purchased on or about 8/5/21 set of 12v100ah batteries for setting up a new boat , charged with 24v5amp provided prior to trip charger red lite... green lite..

checked trolling motor test lite green ...all a go...

drive 4.5 hrs for Minnesota opener 1 of the 2 batteries was dead... recharge dies in minutes won't hold a g charge.

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Loss:
$200
Pros:
  • Supposed to be hassle free
Cons:
  • Expensive

Preferred solution: Price reduction

John B Qku

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jesup, Iowa

Battery inoperable

My battery went bad ,after 1.5 yr I need it replaced the price I paid for your batteries I have 3 of them one won't hold a charge. Send me a shipping label, so I can ship it back ...

i work full time 10 hr shift i only have time for a call at 12:10 pm. Someone please call me 319-404-**** to resolve this !!!

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User's recommendation: Maybe

Bronda Cui
map-marker Nashville, Arkansas

Bad battery or charger

Bad battery or charger battery shut off auto at 11.4v. Charger would not work battery will not charge try a buddy chargers and it would not charger the battery.

He has the same charger. The battery runs my livescope need to talk to a real person thank you.!!!

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User's recommendation: Do not buy a Dakota battery

Tim G Jox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Waipa, North Island

Cust. Serv. SUCKS

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Why will they NOT answer the phone???

$2,000 for 3 batteries and WON'T ANSWER THE PHONE!!!

ANSWER THE DAMN PHONE PEOPLE.

WHY WILL YOU NOT SIMPLY ANSWER THE DAMN PHONE???

I know you green freaks are living in you own little world, but for crying out loud - ANSWER THE DAMN PHONE!!!

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Loss:
$2
Cons:
  • Will not answer the damn phone

Preferred solution: SOMEONE TO ANSWER THE DAMN PHONE. WHAT HAPPENED TO SERVICE AFTER THE SALE????

User's recommendation: Good Luck, You will NOT get any answers

Jeidy Lmp
map-marker Superior, Montana

See the details I wrote!

Can't get a voltage reading of 14.6 as the ligature for a 12 Bali Fe Po4 100 Ah battery is supposed to have with a 10 A charger that came with the battery. I checked the charger voltage which showed 13v. Should it not have shown 14.6?

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Ronnie S Hlm
map-marker Shreveport, Louisiana

Battery want charge up 12 Volt 23AH

Went fishing this morning n my unit would not stay on would not turn my Livescope on I bought this less than a year ago it took me more than 6 months to get this battery

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